Partner Systems Administrator
Partner Systems Administrator
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Job Description
Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.
This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.
SHOULD YOU ACCEPT THIS CHALLENGE
As a Partner Tools Administrator you will manage and enhance the Salesforce Experience Cloudbased Partner Portal and the Intellum based Partner Academy ensuring an optimized and userfriendly experience for partners. As part of the GTM & Partner Experience team you will be responsible for ensuring that all content across our partnerfacing systems is optimized uptodate and easy to find. This role focuses on frontend functionality content updates and visual presentation while collaborating with crossfunctional teams to maintain an engaging and efficient experience.
IN THIS ROLE YOU WILL BE
- Administer and maintain the Salesforce Experience Cloudbased Partner Portal ensuring seamless functionality and user experience.
- Implement updates enhancements and configurations to support partner engagement and business needs.
- Optimize content display ensuring information is clear accessible and aligned with partner requirements.
- Work with marketing teams to design images banners and layouts for an engaging user interface.
- Analyze portal usage and partner feedback to identify improvements and implement solutions.
- Ensure consistency in branding and messaging across portal content.
- Collaborate with crossfunctional teams (Marketing Sales Product Partner Programs) to keep portal resources relevant and up to date.
- Troubleshoot portalrelated issues and coordinate with Salesforce admins or developers for resolutions.
- Administer and maintain the Intellum based Partner Academy creating learning paths and ensuring simple navigation and promotion of the most relevant training courses
- Collaborate with crossfunctional teams (Global Enablement Customer Success) to ensure their requirements for partner training and certification are met
REQUIRED QUALIFICATIONS
- Experience with Salesforce Experience Cloud (formerly Community Cloud) for portal administration.
- Strong understanding of frontend functionality UI/UX and content management.
- Marketing background or familiarity with visual content creation layout design and branding.
- Proficiency in basic image editing (e.g. Adobe Photoshop Canva or similar tools).
- Ability to analyze portal performance and optimize content placement for engagement.
- Strong attention to detail organization and ability to manage multiple updates simultaneously.
- Excellent communication and collaboration skills to work with stakeholders across teams and geographies and hierarchy.
- Experience with Intellum for LMS administration
WHAT YOULL NEED TO BRING TO THIS ROLE
- Bachelors or Masters degree in Computer Science Information Systems Business Marketing or a related field.
- 6 years of experience in Salesforce Experience Cloud administration portal management or digital content management.
- Expertise in Salesforce Experience Cloud (formerly Community Cloud) including configurations user roles permissions and security settings.
- Experience managing partner portals ensuring functionality usability and engagement.
- Strong understanding of UI/UX best practices to enhance portal experience and optimize content presentation.
- Proficiency in content management frontend customizations and marketingfocused portal enhancements.
- Ability to create or optimize visual content images and layouts using tools like Adobe Photoshop Canva or similar.
- Strong writing communication and project management skills to coordinate with stakeholders and ensure timely updates.
- Experience analyzing portal usage metrics to drive datadriven improvements.
- High attention to detail ability to manage multiple updates and meet deadlines.
WHAT YOU CAN EXPECT FROM US:
- Pure Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
- Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area Fortunes Best Workplaces for Millennials and certified as a Great Place to Work!
- Pure Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and companysponsored team events. Check out purebenefits for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.
WHERE DIFFERENCES FUEL INNOVATION:
Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage diversity equity inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.
Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples racialized people people with disabilities people from gender and sexually diverse communities and people with intersectional identities. We also encourage you to apply even if you feel you dont match all of the role criteria. If you think you can do the job and feel youre a good match please apply.
Required Experience:
Unclear Seniority
Employment Type
Full Time
