Process Developer order to cash
Process Developer order to cash
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. expertise in data technology and AI.
Inviting applications for the role of PD Order to Cash
We are looking for someone with deep understanding and ability to perform daytoday operations while maintaining SLA. Solving queries related to cash application and coordinating with customer
Responsibilities
Making collection calls to the customers emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
Identify and rectify unidentified cash and manage end to end process of Cash applications.
Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely accurate and confidential manner.
Follow up on customer/internal disputes customer questions and working between departments to get a resolution.
Reconcile orders to match customer books including validating credits or debits and sending them to customer for collection or refund
Qualifications
Minimum qualifications
Graduate in Commerce B
Meaningful Experience
Preferred qualifications
Strong Interpersonal Skills (verbal and written)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at www.genpact and on X Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Employment Type
Full-Time
