Director Human Factors Research
Director Human Factors Research
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$ 180300 - 234600
1 Vacancy
Job Description
GROW WITH US:
Tandem Diabetes Care creates new possibilities for people living with diabetes their loved ones and their healthcare providers through a positively different experience. Wed love for you to team up with us to innovate every day put people first and take the noshortcuts approach that has propelled us to become a leader in the diabetes technology industry.
STAY AWESOME:
Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control IQ technology an advanced predictive algorithm that automates insulin delivery.
But were so much more than that. Our companys humancentered approach to design development and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes or have a loved one impacted by diabetes the work is personal and we are committed to the cause. Learn more at & WHERE YOULL WORK:
Hybrid: This role will be a mix of inoffice work at our corporate headquarters in Del Mar CA and remote work. This position is expected to be in office 2 days per week but may vary depending on business demands.
A DAY IN THE LIFE:
The position of Director Human Factors Research uses their advanced expertise to lead the overall conceptualization and design of human factors research across Tandems products ensuring FDA requirements are met prior to commercialization. This role is the primary person in charge of leading managing and directing a team of human factors researchers both internal and external. This position has responsibility for the overall leadership and management design budgeting scheduling and delivery of Human Factors research projects with dual oversight and handson project work responsibilities. This role ensures the teams contributions improve product safety effectiveness and usability.
A Director of Human Factors Research at Tandem also:
- Leads the strategic direction of the Human Factors team overseeing endtoend research on product and system development.
- Defines/approves the strategy and approach for multisite studies with outside vendors.
- Provides oversight for the identification vetting coordination and managing of agencies who play a critical role in carrying out research on Tandems behalf.
- Ensures the overall quality of user research protocols and data analysis.
- Translates findings into actionable user insights design recommendations and comprehensive deliverables ensuring compliance with FDA PMA and 510(k) submission requirements.
- Identifies and measures the extent to which HF recommendations are incorporated into product iterations.
- Uses Human Factors expertise to create custom studies based on business needs.
- Acts as a departmental liaison for Human Factors in crossfunctional meetings and serves as the primary HF representative at executive meetings.
- Supports product lifecycle management by integrating insights from earlyphase user needs and concept research into HF research plans through development and commercialization across Tandems product portfolio.
- Stays abreast of current technologies with the ability to incorporate them into the strategic direction of Tandem products.
- Mentors and develops Human Factors team members fostering a culture of independent thinking and continuous growth.
- Develops tracks and manages the Human Factors departments budgets and expenses ensuring operations remain within established financial parameters.
- Oversees project assignments monitors resource bandwidth and aligns tasks with team members skill sets. Tracks project status and timelines across all assigned initiatives to meet critical deadlines.
- Acts as a HF research champion and the voice of the patient across the organization.
- Ensures compliance with company policies including Privacy/HIPAA and other legal and regulatory requirements.
WHAT YOULL NEED:
- 10 years of experience conducting human factors research.
- 5 years leading a team of human factors researchers preferred.
- 5 years of medical device industry experience required.
- Advanced degree in Human Factors Psychology Experimental/Cognitive Psychology or HumanComputer Interaction or a related field or equivalent combination of education and applicable job experience.
- A proven track record of managing multiple successful Human Factors development initiatives simultaneously taking a project from conceptualization through to commercialization.
- Experience working with diabetes disease management preferred.
- Experience in a high volume fastpaced medical device biotech or pharmaceutical environment.
- Demonstrates exceptional time and project management skills by successfully overseeing multiple concurrent human factors research projects ensuring ontime delivery and alignment with FDA requirements.
- Skilled in crafting and overseeing project schedules and budget estimates ensuring alignment with organizational goals through regular monthly and quarterly budget reviews.
- Expert knowledge of FDA expectations and recognized standards for Human Factors research (IEC 62366:2015 ANSI/AAMI HE75: 2007 and Applying Human Factors and Usability Engineering to Medical Devices February 2016.
- Exceptional written and verbal communication skills delivering presentations to diverse audiences including senior leadership.
- Possesses expert knowledge of qualitative research methods and a strong working knowledge of quantitative research methods.
- Expertise moderating usability studies with a variety of participants and facilitating a usability testing session as needed.
- Working knowledge with a variety of research tools including Morae surveys online testing tools etc.
- Exhibits strong emotional intelligence in strategic decisionmaking balancing end user needs with business goals. Active listener who incorporates feedback driving productive outcomes.
- Skilled at fostering team cooperation to lead crossfunctional teams in delivering Human Factors studies and projects with a strong commitment to team success. Proactively identifies and addresses challenges reallocating resources or stepping in directly to ensure project completion.
- Leverages critical thinking team brainstorming and creative problemsolving to overcome challenges exercising sound judgment in navigating ambiguous situations.
- Values diverse perspectives in critical decisionmaking ensuring wellrounded and informed outcomes.
- Ability to communicate with and persuade others at all levels of the organization through effectively consolidating evaluating and presenting relevant data driven information.
WHY YOULL LOVE WORKING HERE:
At Tandem we believe joy fuels excellence. Thats why weve built a workplace that celebrates your achievements and supports your wellbeing. Our team thrives on pushing boundaries and fostering growth all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at YOU WITH US!
We embrace the value that every single one of us brings to the table. But sometimes we forget that when we dont meet 100 of a job descriptions criteria maybe youre feeling that way right now We encourage you to apply anyway. Because we want you to be you with us.
Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age disability sex race religion or belief gender identity or expression marriage/civil partnership pregnancy/maternity or sexual orientation. We are an inclusive organization and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.
COMPENSATION & BENEFITS:
The starting base pay range for this position is $180300.00 $234600.00annually. Base pay will vary based on jobrelated knowledge skills experience and may also fluctuate depending on candidates location and the overall job market. In addition to base pay Tandem offers a competitive compensation package that includes bonus equity and a robust benefits package.
Tandem offers health care benefits such as medical dental vision available your first day as well as health savings accounts and flexible saving accounts. Youll also receive 11 paid holidays per year unlimited PTO and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan. Learn more about Tandems benefits here!
YOU SHOULD KNOW:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a preemployment screening process comprised of a drug test (excluding and background check which includes a review of criminal history information.
Tandem has good cause to conduct a review of criminal history information of candidates for this position as this role may involve access to proprietary sensitive and/or confidential information including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers employees and stakeholders.
REFERRALS:
We love a good referral! If you know someone who would be a great fit for this position please share!
SPONSORSHIP:
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
APPLICATION DEADLINE:
The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.
Make a move that matters. Join Tandem Diabetes Care where were turning challenges into triumphs every day and where your talents will help shape a healthier happier tomorrow.
#LIHybrid #LIBC1
Required Experience:
Director
Employment Type
Full-Time
