Automobile Technician Rajasthan
Automobile Technician Rajasthan
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Job Description
Automobile Technician
About the Client:
Our client is a leading Indian multinational ridesharing company with operations in various business verticals including financial services and cloud kitchens.
Role: Automobile Technician
Roles and Responsibilities:
- Customer Handling
- Warmly welcome and assist customers with service requests
- Gather and update customer feedback in the system
- Engage in effective communication with customers regarding repair updates
- Diagnosis
- Analyze and diagnose scooters to determine necessary repairs
- Document diagnosis reports in the Workshop Management System (Getafix)
- Perform and inspect repairs on vehicles based on customer requirements
- System Handling
- Track customer complaints in Zendesk and maintain realtime updates in the system
- Utilize Workshop Management System (Getafix) with full adherence
- Timely update operational status and ETA in CRM and WMS systems
- Conduct deep diagnosis of scooter health in the Telematics Command Centre
- Technical Repairs
- Possess comprehensive knowledge of OLA Scooter and its technical aspects
- Capable of repairing/replacing all scooter parts
- Stay updated on OLA technical curriculum and EV news bulletins
- Process and Operational
- Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters
- Handle invoicing and payment collections
- Maintain service bays in a clean and serviceable condition
- Parts Operation
- Conduct inventory audits and ensure alignment of system and physical inventory
- Perform Goods Receipt Note (GRN) and manage inventory at the Experience Centre
- Manage warranty part reverse logistics to the main workshop
- Safety and Compliance
- Adhere to uniform and protective gear requirements during scooter repairs
- Properly use protective gear and handle tool kits during repairs
- Ensure availability and readiness of firefighting equipment
Requirements
Requirements:
- Only male candidates
- Minimum qualification: 12th pass/diploma/ITI/graduation/postgraduation
- Minimum experience: at least 6 months in the automobile service sector
Benefits
Salary:CTC per month including PF ESIC Incentive
Required Experience:
IC
Employment Type
Contract
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