Intern Account Manager - HQ theyheshe

If youre here its because youre looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

Well deliver a nonvanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.

Not your usual app. We are the fastestgrowing multicategory app connecting millions of users with businesses and couriers offering ondemand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionize the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.

What makes our ride unique

Our strong culture and nonvanilla personality.

A Talent House.

Our commitment to being a force for good.

We have a vision: To give everyone easy access to anything in their cities. Our vision is ambitious for that we need driven talent! And this is where your ride starts

YOUR MISSION

Your mission will be to perform essential administrative tasks that ensure the smooth functioning of revenue operations processes. Youll utilize your Excel skills to manage data requests prepare reports etc; you will ensure accuracy and consistency in the management of contracts by reviewing contract terms and updating relevant data across systems such as Salesforce. You will play a critical role in maintaining seamless alignment between local and HQ contract documentation and internal databases enabling the business to make informed decisions and streamline operations.

THE JOURNEY

• Administrative support for Account Management:
• Review and address local team requests (tickets) ensuring timely resolutions.
• Facilitate the preparation and distribution of account management documents such as reports on contract discrepancies achievement issues process documentation and presentations.

• Spreadsheet Management:
  • Maintain and update internal spreadsheets with key data and metrics (Target Setting Achievements Tracker).
  • Assist in building a tracking system for Exclusivity Partners performance metrics and contract expirations.
  • Identify opportunities to improve data management processes conducting regular audits to verify the accuracy of data in all systems

• Contract Review and Analysis:
• Review contracts for accuracy and completeness.
• Ensure key contract terms (such as pricing timelines and service levels) are correctly reflected in internal systems.
• Highlight discrepancies between contracts and system data and work with relevant teams to resolve them.

• Data Management in Salesforce:
• Track contract status renewals and amendments in Salesforce.
• Ensure that Salesforce data is consistent with backend systems and spreadsheets.

• Process Improvement and Documentation:
  • Prepare reports on contract status discrepancies found and data updates for internal stakeholders.
  • Ensure all documentation is systematically filed and easily accessible to team members.

WHAT YOU WILL BRING TO THE RIDE

• Availability for 6 months fulltime internship
• Advanced english
• Educational Background: Business Law Finance or related fields
• Attention to Detail: Accurate contract review and data governance.
• Spreadsheet Skills: Advanced Excel/Google Sheets knowledge (VLOOKUP Complex formulation).
• Organizational Skills: Able to prioritize tasks and manage contract timelines.
• Communication: Clear collaboration with legal finance and tech teams.
• ProblemSolving: Proactive in identifying and resolving data discrepancies

NICE TO HAVE

• Experience in administrative or content management roles.
• Basic understanding of contracts and legal terms.

Individuals representing diverse profilesand abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100 of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• Monthly Glovo credits to satisfy your cravings!
• Discounted gym memberships to keep you energized.
• Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave and officebased nursery.
• Online therapy and wellbeing benefits to ensure your mental wellbeing.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!