Career Navigator
Career Navigator
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-04-2025
Job Description
Goodwill Industries of Southwestern Michigan
Position Title: Career Navigator
Classification: NonExempt Full Time
Supervised By: Vice President of Mission Services
Supervises: Does not supervise others
May be responsible for coordinating and supervising activities of participants interns work study students or volunteers assigned to Employment programs
WHY WORK FOR GOODWILL
Ready for a career with impact Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to make a difference in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional fast paced and fulfilling.
ABOUT OUR ORGANIZATION
Goodwill SWMI is a 501(c)3 nonprofit organization headquartered in Kalamazoo Michigan. Our nearly 300 dedicated team members help achieve our mission of improving the community by providing employment education training and support services tailored to individual needs across a six county territory. At Goodwill SWMI the work we do makes a difference in the lives of the individuals we serve and in turn in the communities in which we live.
Goodwill SWMI manages ten retail stores (with attached attended donation centers and one standalone donation center) Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources.
Our organizations values shape our culture and guide our interactions with program participants customers community and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do.
Want to learn more about Goodwill SWMI Go to our website at: www.goodwillswmi
JOB DESCRIPTION
NOTE: Grants support this position. This positions establishment and continuance may be dependent upon ongoing grant funding.
General Responsibilities:
The Career Navigator plays a vital role in helping individuals set and achieve workforce development and education goals across southwestern Michigan including Allegan Berrien Cass Kalamazoo St. Joseph and Van Buren counties. They cultivate and maintain relationships with community partners to identify programming opportunities assist in program development and maximize available resources to positively impact individuals throughout the region. The Career Navigator is a champion for peoples potential walking alongside community members through our Opportunity Accelerator structure. They provide encouragement and support as individuals work toward their selfdefined goals.
The Career Navigator collaborates with both internal (e.g. Goodwill team members) and external (e.g. Michigan Department of Health & Human Services (MDHHS) community colleges etc. partners to help participants set and achieve employment and education milestones. They take a personincontext approach ensuring individuals receive the customized support and resources they need to succeed. Recognizing that each persons journey is unique the Career Navigator provides wraparound services tailored to each participants needs.
This role serves a diverse population including individuals with disabilities those experiencing poverty high school and postsecondary students and other adults 18 throughout the region.
The Career Navigator will know they are successful when participants set and achieve workforce and education goals leading to livingwage employment and thriving communities. Their work centers on building and maintaining strong relationships with Goodwill teammates participants and community partners while providing oneonone support to those they serve.
Key Performance Indicators for the position include:
- Individuals enrolled in programming
- Individuals completing programming
- Participants who set and achieve at least one employment or education goals
- Participant/Counselor satisfaction scores
Essential functions include (but are not limited to):
- Assist with program development and implementation of career pathways for individuals using the Opportunity Accelerator framework.
- Guide individuals through the Opportunity Accelerator structure providing encouragement and support as they pursue employment and education goals. Offer individualized coaching and resources to ensure participants receive wraparound support tailored to their unique needs.
- Assist participants in overcoming barriers to success including access to education job opportunities and community resources.
- Support participants in setting and achieving workforce development and education milestones. Track participant progress and ensure they have the necessary tools to secure and retain employment.
- Develop and deliver work readiness classes and content to prepare participants for employment opportunities.
- Assist with the planning coordination and of summer work programs for youth and young adults.
- Crosstrain in Vocational Rehabilitation (VR) providing backup for work experiences job placement and other services during busy seasons.
- Assist with grants as needed including providing content data or reviewing narrative.
- Establish and maintain positive working relationships with Goodwill teammates participants area employers community partners and education institutions; work together to strengthen existing programming and identify opportunities for new endeavors.
- Keep up to date accurate comprehensive digital files; enter all data within seven days of service provision (e.g. into Efforts to Outcomes (ETO) Cognito etc.
8. Perform other duties as assigned.
Required Knowledge Skills and Abilities
- Minimum of one year of experience working with individuals with disabilities.
- Strong understanding of the culture of poverty and the challenges individuals face in achieving economic stability.
- Previous case management experience preferred
- Experience in career coaching employment counseling or workforce development is preferred
- Ability to build positive ongoing relationships with Goodwill teammates adults youth community partners and employers
- Excellent professional presentation skills and appearance
- Proficiency in Microsoft Office (Microsoft Word PowerPoint Excel and Outlook) or comparable software
- Ability to work independently but also as a member of a collaborative team
- Ability to make independent objective decisions
- Possess superior organizational clerical and communication skills
- Previous case management experience preferred
- Data collection and program development experience preferred
Education
High School Diploma/GED required; Bachelors degree preferred but not required preferably (but not limited to) social work psychology child development education or human services
Physical Requirements
General office environment. Frequent local travel across southwestern Michigan (Allegan Berrien Cass Kalamazoo St. Joseph & Van Buren counties). Must possess valid drivers license and be eligible for insurance under Agencys commercial liability policy.
Other
Candidate must pass a preemployment drug screen and a criminal background check related to safety and welfare of children and families.
Employment Type
Full Time
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