Key Account Manager - Logistics Cape Town
Key Account Manager - Logistics Cape Town
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Meet organic business development and client retention targets.
- Seek opportunities to upsell to existing clients.
- Negotiate and implement rate increases ensuring alignment with thecompanys pricing strategy and industry standards.
- Contribute to the development and of strategic accountmanagement plans
- Assess& gauge client profitability
- Foster and maintain strong relationships with clients ensuring highsatisfaction levels and address any concerns promptly to enhance overallcustomer experience.
- Participate in monthly checkins with your clients.
- Manage and monitor client accounts to ensure timely payments reduceoutstanding debts and contribute to overall financial stability.
- Build effective relationships with allstakeholders (Operations Customer Service Finance) to ensure that businessrequirements are met in accordance with service level agreements planspolicies and procedures and to support the delivery of excellent customerservice
Requirements
- Verbal and written communication skills
- Prioritization skills
- Organizational and planning skills
- Interpersonal and relationshipbuildingskills
- Time management
- Problemsolving and decisionmakingskills
- Negotiationskills
- 5 years sales experience inlogistics/ road freight
- CustomerManagement or Sales certification/ qualification
- Proficientin MS Office suite
Benefits
- Basic salary R28 000 R35000
- Company Cellphone
- Fuel costs to be coveredby the company
Required Experience:
Manager
Employment Type
Full-Time
