The Account Manager fosters development and implementation of new customers as well as nurturing existing customer relationships. In addition he/she assists the Business Development Manager for related tasks and projects.
LOCATION: Ideal candidates will reside/be willing to relocate to the Midland/Odessa TX area.
Position Details
FLSA Status: Exempt
Job Status: Fulltime
Wage: Salaried with commission and bonus
Amount of Travel Required: 50
Reports to: Business Development Manager Permian Basin
Direct Reports: None
Work Schedule: Maintains a flexible work schedule to meet the demands of industry hours may be long and irregular.
Benefits: Medical Dental Vision Life Insurance STD LTD Supplemental Options
401k: Fidelity Plan with company match
Paid Holidays and PTO
Skills & Abilities
Education: Bachelors Degree in Management or related field
Experience: 5 years in industry operations position with quality focus
Other Requirements: Must successfully pass a preemployment background check and drug screen.
Work Environment is both traditional and nontraditional. Job workstation is located in the office in a temperaturecontrolled environment but frequent trips to remote job sites will require working in a variety of potentially harsh weather conditions.
DutiesExecute sales plan per assigned customers.
Maintain and service the developed customer base through periodic communication in the form of personal visit email and phone discussions.
Develop new customers by fostering new relationships and promoting the company culture performance and equipment specifications.
Maintain a call log of all customer communication within the CRM system.
Provide location visits promoting customer service
Network with customers 3rd parties and prospects.
Design presentations for customers.
Manage and interpret customer requirements.
Ensure Customer Surveys are up to date and work with company analyst to prepare quarterly analysis of customer base KPI and customer surveys.
Support the marketing and technical effort.
Represent the company at relevant trade exhibitions and events as assigned.
Discuss new technology ideas research findings gather equipment information and complete whats out there projects as assigned.
Provide presentations and simulator demonstrations as required for customers.
Gather information to update customer profile / CRM daily/weekly
Assist in pricing and bid completion as needed.
Act as relief personnel for the Business Development Manager ensuring understanding of tasks to allow continuing operations in his/her absence.
Assist dispatch as needed with third party vendor set up for jobs (i.e. BOPs pumps swivels trucking manifests) and logistics planning.
Other tasks as assigned by management.