Catalog Lead Level 3 Virtual Bundles
Catalog Lead Level 3 Virtual Bundles
Posted on :
06-04-2025
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1 Vacancy
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Job Description
Are you customer obsessed flexible smart and analytical strategic yet focused and passionate about ecommerce Are you an experienced entrepreneurial leader with a strong work ethic If yes this opportunity at IN Consumables team will appeal to you.
We are looking out for candidates for Catalog Assistance.
In this role you will be responsible for working closely with multiple teams like categories ML Delivery Experience and BA teams to identify gaps and implement structured solutions . You will also partner with program and product management team to identify longterm fulfillment features and programs to improve customer experience for Amazon India customers.
Key job responsibilities
1. Under general supervision follow predefined processes guidelines and SOPs to perform tasks with high levels of accuracy and productivity
2. Tasks including interacting and coordinating with internal stakeholders gathering and resolving issues to help drive business continuity
3. Maintaining records of work tracking business workflow escalating deviations.
4. Analyze data and identify new trends/patterns.
5. Identify generic patterns in CX escalations and to be translated into guidelines and SOPs to improve overall escalation process.
Bachelors degree
Experience with Microsoft Office products and applications
1. Proficiency in managing tasks within defined SLAs & minimum experience of 2 years in a similar role
2. Proficiency in using Selection Central
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We are looking out for candidates for Catalog Assistance.
In this role you will be responsible for working closely with multiple teams like categories ML Delivery Experience and BA teams to identify gaps and implement structured solutions . You will also partner with program and product management team to identify longterm fulfillment features and programs to improve customer experience for Amazon India customers.
Key job responsibilities
1. Under general supervision follow predefined processes guidelines and SOPs to perform tasks with high levels of accuracy and productivity
2. Tasks including interacting and coordinating with internal stakeholders gathering and resolving issues to help drive business continuity
3. Maintaining records of work tracking business workflow escalating deviations.
4. Analyze data and identify new trends/patterns.
5. Identify generic patterns in CX escalations and to be translated into guidelines and SOPs to improve overall escalation process.
Bachelors degree
Experience with Microsoft Office products and applications
1. Proficiency in managing tasks within defined SLAs & minimum experience of 2 years in a similar role
2. Proficiency in using Selection Central
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Key Skills
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