Site Reliability Engineer Remote Scotland
Site Reliability Engineer Remote Scotland
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Job Description
Who We Are
In todays work environment employees use a myriad of devices to access IT applications and data over multiple networks to stay productive wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S. half of our employees and customers are outside the country. We have 36 offices in 23 nations with significant offices in London Frankfurt Paris Sydney Shanghai Singapore and other major cities around the world.
Ivantis mission is to be a global technology leader enabling organizations to elevate Everywhere Work automating tasks that discover manage secure and service all their IT assets. Through diverse and inclusive hiring decisionmaking and commitment to our employees and partners we will continue to build and deliver worldclass solutions for our customers.
Our Culture Everywhere Work Centered Around You
At Ivanti our success begins with our people. This is why we embrace Everywhere Work across the globe where Ivantians and our customers are thriving. We believe in a healthy worklife blend and act on it by fostering a culture where all perspectives are heard respected and valued.Through Ivantis Centered Around You approach our employees benefit from programs focused on their professional development and career growth.
We align through our core values by locking arms in collaboration being champions for our customers focusing on the outcomes that matter most and fighting the good fight against cyberattacks.Are you ready to join us on the journey to elevate Everywhere Work
Why We Need You!
Join Ivanti as a Site Reliability Engineer and play a pivotal role in enhancing the reliability and performance of our cuttingedge cloud services. Collaborate closely with Product Engineering and Security teams while leveraging your expertise in cloud platforms automation and infrastructure management. This handson position offers opportunities to innovate through observability chaos engineering and automation all within a supportive and inclusive culture. With competitive compensation and a commitment to professional growth youll thrive in a dynamic environment that values accountability respect and diversity. Elevate your career and make a meaningful impact at Ivanti!
What You Will Be Doing
- Deploying managing and securing Ivantis customerfacing SoftwareasaService (SaaS) web products in AWS and Azure.
- Troubleshooting all infrastructure (e.g. Linux Windows Kubernetes) and application issues (e.g. Java and .NET.
- Working with geographically dispersed teams and across departments to solve difficult problems.
- Automating common and repetitive tasks.
- Write documentation and training material.
- Train other colleagues.
- Stand up new services in new and existing data centers.
- Participate in an oncall rotation for 24 x 7 coverage.
- Work shifts that may match up with the United States day and night shifts.
To Be Successful in The Role You Will Have
- BS or higher in Computer Science/Software Engineering or equivalent.
- Enthusiastic selfstarter with 2 years industry experience.
- Strong experience in designing building and managing faulttolerant Linux and Windowsbased web platforms in the Cloud (e.g. AWS Azure GCP etc..
- Strong Kubernetes experience.
- Strong Linux troubleshooting skills.
- Strong Windows troubleshooting skills.
- Strong experience with advanced networking security and programming.
- Able to code in one or more: Java Python Ruby advanced Shell Script other OOP languages.
- Strong user of continuous integration and deployment tools: Azure DevOps Chef Ansible Jenkins Github Actions or similar.
- Experience with collaborative source control tools: Git Subversion or similar.
- Ability to configure and fine tune at least one: HA Proxy Apache Nginx IIS or similar.
- Ability to configure: DataDog New Relic Splunk Pingdom or similar monitoring tools.
- Familiar with one or more: SQL Server PostgreSQL Redis Kafka MongoDB Elasticsearch or similar.
- Strong understanding of DevOps practices and ObjectOriented Design principles.
- Experience contributing to application/development projects.
Roadmap for Success
- First 90 Days:
- Complete onboarding and training to familiarize yourself with Ivantis culture tools and processes.
- Review existing Ivanti Cloud services architecture and current operational procedures.
- Conduct oneonone meetings with team members across Product Engineering Security and Support departments to understand their roles and challenges.
- Gain handson experience with our cloud environment (AWS and Azure) and internal tools.
- Begin contributing to the triage of incidents and support tickets.
- Automate a simple repetitive task to demonstrate your problemsolving abilities.
- Participate in daily standups and team meetings to become an integrated part of the team.
- Set up monitoring tools (e.g. DataDog New Relic) to familiarize yourself with our observability practices.
- First 6 Months:
- Take ownership of specific components within the Ivanti Cloud services focusing on reliability and performance enhancements.
- Lead the implementation of a new automation process that improves efficiency across the team.
- Participate actively in the oncall rotation bringing innovative solutions to reduce incident response times.
- Collaborate with crossfunctional teams to address and resolve complex servicerelated issues.
- Develop and deliver training sessions for team members on best practices for troubleshooting Linux and Windows systems.
- Contribute actively to documentation efforts ensuring processes and procedures are welldocumented and uptodate.
- Start to build relationships with key stakeholders to understand their needs and how Site Reliability Engineering can support them.
- First 12 Months:
- Lead a project that enhances the continuity and reliability of cloud services through chaos engineering initiatives.
- Establish clear KPIs for operational performance and reliability regularly reporting on advancements.
- Develop a continuous improvement plan for the Site Reliability Engineering processes and share it with leadership.
- Mentor junior team members offering support and guidance to foster their professional growth.
- Engage with the community through workshops or speaking engagements to position Ivanti as a thought leader in Site Reliability Engineering.
- Stay updated on emerging technologies and best practices implementing innovative solutions as appropriate.
- Conduct a review with your manager to evaluate performance share achievements and discuss future goals and opportunities for advancement within Ivanti.
Our Employer Commitment
This job posting will remain active until a qualified candidate is identified.
At Ivanti we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race color religion sex pregnancy (including childbirth lactation and related medical conditions) national origin age physical and mental disability marital status sexual orientation gender identity gender expression genetic information (including characteristics and testing) military and veteran status and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company and we seek to recruit develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience please contact us at.
#LIAA1
#LIRemote
Employment Type
Full Time
