Associate Director Customer Data Platforms Analytics Engineering
Associate Director Customer Data Platforms Analytics Engineering
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Job Description
WHO WE ARE
Consumer Reports is an independent nonprofit organization dedicated to a fair and just marketplace for consumers. Our team is made up of truth tellers change agents and consumer advocates who investigate and build coalitions to fight for fairness and justice in the marketplace for consumers. We leverage our evidencebased approach to demand safer products a healthier environment and equitable services for everyone.
Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage family planning and a generous 401K match.Learn more about how CR advocates on behalf of our employees.
OVERVIEW
Consumer Reports (CR) is an 88yearyoung nonprofit with a mission to create a fair and just marketplace for all focusing on Safety Sustainability Financial Fairness and Digital Rights. The organization is on a multiyear journey to transform how we use Data and AI more strategically. Customer Data is at the heart of our ability to understand engage and empower consumers enabling us to drive personalized experiences responsibly.
As Associate Director Customer Data Platforms and Analytics Engineering you will be responsible for implementing and operationalizing the evolution of Consumer Reports Customer Data Platforms (CDPs) Analytics Engineering & Business Intelligence capabilities for analysisready datasets reports and services to augment decisionmaking drive customer acquisition/retention and power personalization initiatives. This role will report to the Director of the team while mentoring and managing others.
If youre passionate about turning data into impact and building scalable customer data solutions wed love to hear from you!
This is a remote position. This position is not eligible for sponsorship.
How Youll Make An Impact
As Associate Director Customer Data Platforms & Analytics Engineering you will play a pivotal role in modernizing our customer data platforms and driving personalization solutions. This is a handson leadership role where you will develop optimize and scale data capabilities while mentoring engineers and ensuring highquality analyticsready data.
On a daily basis youll roll up your sleeves to move our mission forward through handson managing a high performing team to drive impact in the following areas:
- Customer Data Platforms (CDPs): Develop maintain and optimize CDPs to collect unify enrich and activate customer data across multiple channelsenabling a 360degree customer view to support product and marketing initiatives.
- Analytics Engineering: Build and optimize scalable data pipelines across lakehouses data warehouses and curated data marts ensuring clean highquality and analyticsready datasets that serve diverse organizational needs.
- Personalization: Leverage firstparty data and behavioral segmentation to drive tailored consumer experiences and power datadriven personalization strategies across digital products and marketing channels.
- Business Intelligence (BI): Build and maintain BI platforms and tools ensuring seamless integration of curated datasets to support datadriven decisionmaking across teams
ABOUT YOU
Youll Be Highly Rated If:
- You have the right foundation. You hold a Masters degree in a STEM field and bring at least 7 years of experience in Customer Data Platforms (CDPs) including 3 years of managing highperforming teams.
- You can code with the best. You have deep expertise in Python SQL and Unix Shell Scripting leveraging them for data transformation automation and analytics engineering.
- Youre fluent in Analytics and BI architecture. You have comprehensive experience in building and scaling largescale data warehouses and lakes (Databricks Snowflake) on cloud platforms (AWS) designing ETL/ELT pipelines and developing BI platforms (Tableau Domo D3 etc.
- You communicate with impact. You translate complex technical data concepts into actionable business insights making them understandable for both technical and nontechnical stakeholders.
Youll Be One Of Our Top Picks If:
- You have experience with AIdriven personalization leveraging machine learning models recommendation systems and behavioral analytics to power realtime hyperpersonalized experiences.
- You have working knowledge of the emerging data privacy landscape including data privacy laws regulations (e.g. GDPR CCPA) and privacybydesign principles to balance compliance and innovation.
FAIR PAY AND A JUST WORKPLACE
At Consumer Reports we are committed to fair transparent pay and we strive to provide competitive marketinformed compensation.The target salary range for this position is $185K$195K. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will be informed by the candidates particular combination of knowledge skills competencies and experience.
Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race color creed religion age national origin ancestry citizenship status sex or gender (including pregnancy childbirth related medical conditions or lactation) gender identity and expression (including transgender status) sexual orientation marital status military service or veteran status protected medical condition as defined by applicable state or local law disability genetic information or any other basis protected by applicable federal state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.
Required Experience:
Director
Employment Type
Full Time
