Product Integration Specialist
Product Integration Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Lets be #BrilliantTogether
As financial services continue to digitize the demand for seamless realtime data delivery is growing rapidly. At ISS Market Intelligence were expanding our team to meet this need and are looking for a Product Integrations Specialist to support the delivery of our data through APIs cloud services and CRM integrations.
This is an exciting opportunity to work at the intersection of data technology and client success. Youll play a key role in supporting our customers enhancing product functionality and driving innovation across our delivery channels. If you enjoy problemsolving have a curious mindset and thrive in a fastpaced collaborative environmentwe want to hear from you.
What Youll Do
Gain a deep understanding of our data sets and product offerings.
Support customer onboarding for our API and cloudbased solutions.
Collaborate with clients to map and integrate our data into their CRM systems.
Define requirements for CRM and customerspecific integrations.
Partner with Product and Development teams to share feedback report issues and suggest improvements.
Promote product features and benefits to help sales and account teams articulate value to clients.
Maintain and enhance internal documentation and data guides.
Serve as the goto contact for JIRArelated updates and tracking.
Monitor and analyze user traffic across product and business unit web pages.
Assist in driving product roadmap to deliver scalable highimpact solutions.
Collaborate across product teams scrum teams and business units to support delivery goals.
Partner with Sales to ensure a smooth process from lead to onboarding and beyond.
Work closely with Support to troubleshoot and resolve productrelated issues.
What You Bring
A degree in Computer Science MIS Economics Finance or a related analytical field.
25 years of experience with web or marketing applications and database structures.
Experience with at least one major CRM platform and its core features; knowledge of multiple CRMs is a plus.
13 years of professional experience using JIRA.
A passion for product management and a desire to contribute to a dynamic software development environment.
Strong communication skills and a collaborative customerfirst mindset.
A knack for solving analytical problems with curiosity and precision.
Attention to detail and the ability to adapt to evolving client needs and priorities.
Bonus points for SaaS certifications or experience in the financial services space.
LIMK1 #Associate #ProductMgt #MIN
What you can expect from us
Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best most talented people in our industry and empowering them with the resources and support to enhance their career health financial and personal wellbeing.
We are committed to fostering cultivating and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse equitable and inclusive workplace.
Lets empower collaborate and inspire one another.
Lets be #BrilliantTogether.
About ISS STOXX
ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985 we offer topnotch benchmark and custom indices globally helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance sustainability cyber risk and fund intelligence. Majorityowned by Deutsche Brse Group ISS STOXX has over 3400 professionals in 33 locations worldwide serving around 6400 clients including institutional investors and companies focused on ESG cyber and governance risk. Clients trust our expertise to make informed decisions for their stakeholders benefit.
ISS Market Intelligence (ISS MI) is a leading provider of data insights and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms insurance companies distributors service providers and technology firms to assess their target markets identify and analyze the best opportunities within those markets and execute on comprehensive gotomarket initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data powerful analytics timely and relevant insights indepth research as well as an extensive suite of industryleading media brands that deliver unmatched market connectivity through news and editorial content events training ratings and awards.
We are proud to offer the following featured benefits
- Medical Dental and Vision coverage
- 401(k) with a company match up to 9 including a Safe Harbor contribution
- Flexible Spending Account (FSA) and commuter benefit programs
- Generous paid time off
- Volunteer Day
- Paid parental leave
- Hybrid working options
Institutional Shareholder Services Inc. (ISS) is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race color ethnicity creed religion sex age height weight citizenship status national origin social origin sexual orientation gender identity or gender expression pregnancy status marital status familial status mental or physical disability veteran status military service or status genetic information or any other characteristic protected by law (referred to as protected status). All activities including but not limited to recruiting and hiring recruitment advertising promotions performance appraisals training job assignments compensation demotions transfers terminations (including layoffs) benefits and other terms conditions and privileges of employment are and will be administered on a nondiscriminatory basis consistent with all applicable federal state and local requirements. For more information please view is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal state and local laws. ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities. ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact . This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes such as following up on an application or other technical issues not related to a disability will not receive a response.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
