Customer Service Rep
Customer Service Rep
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Job Description
- 401(k)
- Dental insurance
- Health insurance
Company Perks:
- Paid vacations every 5 years for team members
- Flexible doctor visits with personal leave
- Bimonthly lunches
- Metric bonuses for achieving goals
- Health and Dental Insurance
- Group Hospitalization and Prescription Coverage
- Short Term & Long Term Disability
- Life Insurance
- Paid Leave
- Paid Holidays
- Group Retirement Program
- Answering calls and emails from customers staff and manufacturers
- Gathering accurate customer information when scheduling service appointments
- Updating customer status with manufacturers and customers
- Coordinating and managing schedules with customers and service personnel
- Verifying warranty coverage for customers
- Maintaining friendly reliable and helpful customer interactions
- Minimum one year of customer service or call center experience.
- Excellent written verbal and listening communication skills.
- Detailoriented and proactive problem solver
- Dedicated to providing exceptional customer service and building rapport with customers.
- Proficient in basic computer functions
- Collaborative individual with a strong ability to work effectively in a team setting.
- Willingness to learn and exceed expectations.
As an appliance repair technician youll work with anything from dishwashers to microwaves to dryers. In other words youll need to be fairly knowledgeable about large appliances portable appliances mechanical work as well as electrical work.
Youll deal with more than just appliances though as a repair technician youll have to deal with people too.
Appliance repair technicians must also have skills in high mechanical aptitude have impeccable written and verbal communication skills work adeptly with repair tools be okay with lifting heavy machinery and of course be incredibly skilled in troubleshooting problems.
Are you prepared to start your journey toward becoming an appliance technician
If so look through our open positions using the filters above!
This business is independently owned and operated. Your application will go directly to the independent business and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location and not to the United Appliance Servicers Association.
Employment Type
Full-Time
