Product Manager FSA HRA
Product Manager FSA HRA
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1 Vacancy
Job Description
NationsBenefits is recognized as one of the fastestgrowing companies in America and a Healthcare Fintech provider of supplemental benefits flex cards and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth improve outcomes reduce costs and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits fintech payment platforms and member engagement solutions we help health plans deliver highquality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliancefocused infrastructure proprietary technology systems and premier service delivery model allow our health plan partners to deliver highquality valuebased care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US South America and India.
Job Overview:
As the Product Manager for our new FSA and HRA platform you will be at the forefront of developing a cuttingedge solution from scratch. You will own the entire product lifecyclefrom defining the product vision to driving its development and ensuring a smooth market introduction. Youll work closely with crossfunctional teams including engineering design legal and compliance to build a product that addresses user needs and is compliant with the latest regulations governing FSAs and HRAs.
This is an exciting opportunity for a proactive and datadriven product manager who thrives in building innovative products and is passionate about improving access to healthcare benefits.
Key Responsibilities:
- Product Strategy & Vision:
- Define the vision and strategy for the FSA and HRA product within the broader platform ensuring it aligns with company objectives and market opportunities.
- Leverage you extensive knowledge of market trends customer pain points and competitor offerings to create a differentiated usercentric product.
- Own the product roadmap setting clear priorities based on business goals regulatory requirements and user needs.
- New Product Development:
- Lead the endtoend development of the FSA and HRA product from concept and prototyping to MVP and fullscale launch.
- Work closely with engineering and design teams to define features create user stories and ensure the platforms functionality is intuitive seamless and scalable.
- Translate complex regulatory and financial requirements into clear product specifications and userfriendly features.
- CustomerCentric Focus:
- Conduct user research and engage directly with employers employees and plan administrators to understand their challenges needs and expectations for FSAs and HRAs.
- Develop and maintain customer personas journey maps and other tools to guide product development and decisionmaking.
- Gather continuous feedback from users and stakeholders to refine the product ensuring it meets both functional and emotional needs.
- CrossFunctional Collaboration:
- Work collaboratively with engineering UX/UI design legal and compliance teams to ensure that the FSA and HRA product is developed on time on budget and in full regulatory compliance.
- Coordinate with marketing and customer success teams to define the gotomarket strategy create effective launch campaigns and ensure strong postlaunch support.
- Foster strong internal and external partnerships to ensure alignment on product features timelines and customer expectations.
- Compliance & Regulatory Management:
- Stay uptodate with the latest IRS guidelines healthcare regulations and FSA/HRA compliance requirements.
- Strong understanding of substantiation rules and ability to bring innovative new approaches to solve this problem.
- Work closely with legal and compliance teams to ensure the product is fully compliant with applicable federal and state regulations.
- Implement privacy and data security measures in line with industry standards and regulatory requirements such as HIPAA and IRS regulations.
- Analytics & Iteration:
- Define and monitor key performance indicators (KPIs) to measure product success such as user adoption transaction volume and customer satisfaction.
- Analyze product performance and customer feedback postlaunch to inform iterative improvements and feature updates.
- Prioritize future enhancements based on data market changes and evolving customer needs
Qualifications:
- Bachelors degree in business Technology or a related field.
- 5 years of experience in product management technology healthcare or a related area.
- Strong analytical and problemsolving skills with a detailoriented mindset.
- Excellent communication and interpersonal skills with the ability to work effectively in a team environment.
- Demonstrated ability to manage multiple tasks and projects simultaneously in a fastpaced environment.
- A passion for technology and innovation particularly in the healthcare sector.
NationsBenefits is an Equal Opportunity Employer.
Required Experience:
IC
Employment Type
Full-Time
