PLM Product Specialist
PLM Product Specialist
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1 Vacancy
Job Description
Grab the opportunity to join Oatly as PLM Product Specialist in our TPM (Technical Product Management) team. The TPM team are the technical product owners within Oatly and the product data and product lifecycle management is a vital part of this. Youll take charge of our support tickets configure the PLM system and conduct training to ensure everything runs seamlessly all with your oatsome expertise!
WHY OATLY
Across the world peoples consumption habits and diets are evolving to be more plantbased. Enter Oatly the #1 oatbased dairy alternative producer in the world with products spanning multiple categories. Were determined to be part of the discussion on the longterm future of the food and beverage industry. To keep this movement going we need more brilliant minds to join us and keep the momentum going and the Oatly flowing.
Our sole purpose as a company is to make it easy for people to turn what they eat and drink into personal moments of healthy joy without recklessly taxing the planets resources in the process.Sustainability nutritional health and trust are at the heart of what we do. We are building a culture that constantly upgrades each other so we can upgrade the planet. This is a company that shows great respect and a fearless approach to making positive change. Does this feel exciting Well this is where you come in.
WHAT WE NEED YOU TO DO
The purpose of this role is to ensure the smooth operation of our PLM system and your main responsibilities will include:
- Taking ownership of incoming support tickets: researching diagnosing troubleshooting documenting and resolving tickets.
- Following the SLA (service level agreement) for tickets with respect to severity.
- Following standard procedures for proper escalation of unresolved tickets to the appropriate internal teams.
- Working closely with internal teams as well as internal and external stakeholders.
- Configuring the PLM system according to business needs.
- Preparing test plans and performing unit testing.
- Documenting in the form of knowledge base tech notes user methodology technical specifications and articles.
- Aligning with the central architecture community within Business Technology at Oatly.
- Training the trainer in existing PLM features.
But you know these are just the things we can think of right now! This might be the job today but tomorrow brings more change so being light on your feet and willing to embrace the unknown is a big help.
WHO WE NEED YOU TO BE
We are looking for someone with a BS degree in Information Technology Computer Science or a related discipline. You should have at least 3 years of experience with the configuration of PLM systems (system integration and oncloud) and enterprise technical support. Knowledge of PLM within FMCG is desired. Fluency in English (oral and written) is required Swedish is a plus.
You have a sharp and creative mind with an analytical and problem solving mindset on complex situations. You are good at adapting to new situations and making the most of opportunities. You are an excellent communicator able to explain complex concepts to a range of audiences. You are a supportive and inclusive team member who works well in diverse teams but can also work independently to deliver on tasks.
Finally we hope that you share our values and have a great interest in carrying out our mission to make the world a little bit better.
COME JOIN US
We welcome people from all backgrounds who see sustainability and health as important values. The position is based in Malm HQ/Landskrona Sweden but our outlook is global.
If you have the curiosity passion and collaborative spirit work with us and lets do this together! Please apply by 28th of April.
We treat all candidates equally: If you are interested please apply through our application system any correspondence should come from there. This will ensure that the candidate experience is smooth and fair to everyone!
THE OATLY WAY
Oatly is a company built on the idea of change. Our mission is to make it easy for people to eat better and live healthier lives without recklessly taxing the planets resources. Its why we come to work every day. With our head office in Malm and production in Sweden the Netherlands China Singapore and the US our products are available in almost 30 countries across Europe North America and Asia.
Love Oatly
#LITA1
Employment Type
Full Time
