Principal Business Risk Control Specialist - International Client Services

Discover. A brighter future.

With us youll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win We Get Better Every Day & We Succeed Together. And we mean it we want you to grow and make a difference at one of the worlds leading digital banking and payments companies.We value what makes you unique so that you have an opportunity to shine.

Come build your future while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What Youll Do

This role will have a wide range of responsibilities as part of a team managing settlement balancing reconciliations and system configuration for partners. This position will also be the liaison to the enterprisewide Legal Compliance and Business Risk functions. This person will develop businessunit specific approaches and ensure accurate and timely implementation across all risk management disciplines and all areas in the International Settlement organization. This individual will direct the business compliance and operational risk/control activities within Settlement which may include risk assessment controls procedure documentation process design control workflow/systems reporting testing remediation and thirdparty management. This includes education and training for business partners to ensure compliance with and implementation of all regulations and regulatory trends. This individual will evaluate current operations across International Settlement to identify areas for enhancements and work with business partners to implement these processes. It will be this persons directive to understand how legal technology and business process changes are implemented and evaluate potential impacts. Actively manages and escalates risk and customerimpacting issues within the daytoday role to management.

How Youll Do It

Risk and Control Management

• Provide education and monitor Settlement employees on requirements of company policies and standards related to risk and control ownership the development and of new products and services and control testing.

• Development and implementation of job aids and tools to facilitate efficient completion of policy and standard requirements.

• Ensure effective identification and implementation of controls to manage operational financial and compliance risks. Act as subject matter expert on efficient processes to maintain an accurate library of Settlements risks and controls.

• Oversee timely completion of control design reviews and compliance risk assessments. Monitor the risk and control environment for weaknesses and identify solutions to improve the effectiveness and efficiency of controls.

• Oversee timely completion of annual control testing (BUTM) plan.

Risk Analysis and Reporting

• Provides education and monitor Settlement employees on the requirements of company policies and standards related to Risk Reporting Operational Risk Events Root Cause Analysis Consumer Complaints and Issues Management.

• Oversee development and implementation of job aids and tools to facilitate efficient completion of policy and standard requirements.

• Manage timely accurate creation and distribution of OREs complaints data and monthly risk reports; discuss results with DFS Sr. Leadership.

• Oversee timely completion of consumer remediation projects.

• Ensure a detailed escalation plan is in place for risk issues and leveraged when necessary.

Oversight

• Assist Sr. Manager or Director with oversight of larger team via periodic coaching and review of work for employees.

Project Management

• Complete complex projects in the areas of Exam Management Control Workflow and Standardization Solutions Business Continuity Planning Corporate and Departmental Continuous Improvement.

• Develop implement and administer control standardization and workflow solutions.

• Develop continuous monitoring exception reports for critical business processes.

Qualifications Youll Need
The Basics

• Bachelors Business Administration and Management or related

• Financial services Marketing Compliance Internal Audit Operations or Vendor Management areas or related

• In lieu of education Financial services Marketing Compliance Internal Audit Operations or Vendor Management areas or related

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal state and local laws:

• Primarily remain in a stationary position.

• No required movement about the work environment to complete the major responsibilities of the job.

• Primarily performed indoors in an office setting.

• Ability to operate office equipment such as but not limited to computer telephone printer and calculator.

Bonus Points If You Have

• Cross functional knowledge of the Payment Network Industry focusing on Financial Services Compliance Internal Audit Risk or Operations strongly desirable.

• People Management skills

• Strong relationship building skills with multiple internal stakeholders and a client focused approach with the ability to interact across all management levels.

• People Management

• Analytical problem solving and critical thinking skills.

• Able to prioritize and manage multiple parallel projects and issues.

• Promote a riskaware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

• Effective written and verbal communication skills with all levels of employees and management; including managing expectations communicating issues risks and opportunities.

• Certification in Control Self Assessment Certified Internal Auditor Certified Public Accountant (CPA) or Certified Regulatory Compliance Manager

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United Kingdom on a fulltime basis.

Application Deadline:

What are you waiting for Apply today!

All Discover employees place our customers at the very center of our work.To deliver on our promises to our customers each of us contribute every day to a culture that values compliance and risk management.

Discover is an equal opportunity employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin age disability protected veteran status or other legally protected status. (Know Your Rights)

Discover complies with federal state and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position to complete an application and/or to participate in an interview please email .Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

Positions marked as remote eligible are limited to remote locations within the country in which the position is based.

Applicants must be 18 or older at the time of hire.