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You will be updated with latest job alerts via emailPHP 35000 - 35000
1 Vacancy
This is a remote position.
FullTime 40 Hours per week
Starts at PHP 35000
US Business hours: 9:00 am to 5:00 pm New York GMT04 (Fulltime) 10:00 pm to 6:00 am Philippine Time Monday to Friday
Your organizational expertise and attention to detail will be the backbone of our client s team operations. You will ensure that every trip component is accounted for and executed flawlessly. In this pivotal administrative role you will manage bookings organize travelrelated documentation maintain internal calendars and most importantly own and manage the online itinerary platform Travefy.
Play a key role in shaping internal processes and workflow.
Work with a dynamic team in a fastpaced yet rewarding travel environment.
Have the opportunity to grow into a more autonomous position with potential flexibility in work hours once established.
Gain deep expertise in travel coordination itinerary management and supplier relations.
Manage Bookings & Itineraries
Create and update detailed itineraries in Travefy with complete accuracy.
Organize track and confirm all bookings including flights accommodations activities and all other bookingrelated items.
Organize & Streamline Operations
File all bookingrelated documentation properly in Google Drive and update the WIP document to keep the team aligned.
Update and manage team calendars with travel schedules and key milestones.
Take initiative in identifying missing trip components flagging incomplete details and ensuring all necessary followups with suppliers or internal team members are strictly completed.
Proactively alert the team when key trip elements are unconfirmed or need further attention suggesting solutions where applicable.
Coordinate with Suppliers & Research Options
Communicate with suppliers to confirm bookings and arrangements.
Research and recommend dining options based on client preferences and availability (experience with highend restaurant booking systems like Amex Global Concierge is a plus).
Assist with air travel booking processes as needed.
Manage and Adapt to the Evolving Tech Stack
Learn and master the current manual processes before automation is implemented.
Oversee and manage automated processes as the tech stack evolves.
Maintain responsibility for Travefy itinerary building ensuring continued accuracy and organization
30 Days: Learn Travefy and internal processes successfully managing itinerary updates and bookings.
60 Days: Maintain the team s booking organization independently and proactively identify missing trip elements.
90 Days: Manage all itineraries and bookings with full autonomy ensuring flawless with minimal oversight.
Maintain 100 accuracy in itinerary management within Travefy.
Proactively identify and resolve missing trip components for smooth team operations.
Coordinate bookings and supplier followups efficiently.
Maintain accuracy in manual tasks and successfully oversee and adapt to changes in the tech stack.
DetailOriented & Meticulous: You thrive in a structured detailfocused environment and take pride in ensuring every itinerary and booking is accurate and complete.
Highly Organized: You manage schedules documentation and itineraries with precision ensuring nothing falls through the cracks.
Proactive & Assertive: You take ownership of tasks and can confidently alert follow up and push the stakeholders to take action as needed.
ProblemSolver: You think critically identify potential issues before they arise and take initiative to resolve them effectively.
TechSavvy & Adaptable: You embrace evolving technology and maintain oversight of automated processes.
Experience in travel coordination administrative support or itinerary management.
Familiarity with Travefy or a similar itinerarybuilding platform (highly preferred but not required).
Background in global concierge services (e.g. Amex Fine Hotels & Resorts) is a plus.
Proficiency in Google Drive calendar management and document organization.
Ability to liaise professionally with suppliers when necessary.
Flexibility to adapt to shifting schedules and potential future changes in work hours
At Remote Workmate we accelerate your career with a simple transparent recruitment process. We specialize in connecting skilled Filipino talent with offshore opportunities guiding you every step of the way. Your time talent and skills are valued and we re committed to fair pay and ongoing opportunities.
As pioneers in the BPO industry we re redefining remote work by focusing on quality strategic alignment and longterm success. Unlike traditional BPOs we prioritize finding the right fit over speed ensuring that our talent becomes a true extension of our clients teams.
Joining Remote Workmate means more than just a job it s an opportunity to be part of something transformative. If you re ready to develop smart strategies harness the power of technology and take on leadership roles this is where your career will thrive
Full Time