Business Management: Manage a monthly cab spot rental business of 25-50 lakhs analyzing data to identify areas for improvement and opportunities for growth.
Vendor Connect: Conduct monthly reviews with vendors to improve service levels address concerns and ensure zero escalations.
Audit and Compliance: Perform daily cab and service level audits ensuring adherence to standards and regulations.
Service Level Management: Monitor and manage service parameters SLAs and TATs ensuring high-quality service delivery.
Problem-Solving: Identify improvement areas resolve issues and implement solutions to enhance service delivery.
Proposal Development: Create proposals and solutions for users ensuring tailored services meet their needs.
Invoice Management: Ensure accuracy of invoices resolving any discrepancies or issues promptly.
Data Analysis: Analyze data to identify trends areas for improvement and opportunities for service enhancement.
Shift Work: Work in shifts (morning 5 am to midnight) ensuring 24/7 coverage and support.
Communication: Excellent written and verbal communication skills with the ability to interact with vendors users and higher management.
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