Compliance Associate

Primary Objective

As a member of the Compliance team the Compliance Assistant will collaborate with the team to ensure that CEENTA is operating in an ethically and legally compliant manner with all laws rules and regulations.

Essential Functions

• Participate as part of a team to assist with compliancerelated examinations and investigations.
• Perform administrative functions for assigned Compliance staff and management.
• Organize and maintain all compliance related records and files.
• Assist in preparing for and responding to routine reviews/audits/investigations.
• Type/transcribe correspondence as directed.
• Maintain compliance review files and manage compliance incident tracking database and spreadsheets.
• Perform routine compliance tasks concerning documentation reporting.
• Conduct routine administrative audits such as provider attendance medical records access etc.
• Act as backup administrative support for Chief Executive Officer.
• Complete and record exclusion list check reviews on all employees and vendors.
• Schedule Compliance employee training using appropriate training software for all new employees/interns/temps/consultants.
• Monitors and updates the National Practitioner Data Bank Open Payments database and any and all other regulatory bodies databases as appropriate.
• Learn and assist with quarterly reporting requirements such as dismissal report (including managing daily cancellations and noshow dismissals).
• Communicate with patients as necessary to address concerns and resolve matters as appropriate.
• Update employee injury clinics information.
• Develop workflows for compliance as needed.
• Respond to attorney requests and scheduling testimony depositions.
• Pull and prepare files for attorneys.
• Manage the balloon sinuplasty request process.
• Coordinate medical records request.
• Organize contracts and business associate agreements.
• Ensure confidential information is handled with honesty and integrity and according to applicable laws.
• Positively represent CEENTA and the Compliance department when interacting with staff and patients.

Skills and Abilities

• Strong administrative duties capabilities and ability to critically think and solve problems.
• Detailoriented individual with excellent oral and written communication skills.
• Motivated individual with a strong desire to learn and take on new challenges.
• Ability to multitask.

Core Competencies

• Communication
• Multitasking & Adaptability
• Attention to detail
• Followup
• Stress tolerance
• Decision making

Training Period

Initial training of workflows will be provided by the Director of Compliance. Appropriate EHR training will be provided. Healthcare compliance resources and training will be provided.

Accountability

Our mission is to be the premier eye ear nose and throat group providing comprehensive quality and ethical healthcare to all in the Carolinas; to provide a favorable environment for the delivery of healthcare; and to provide for the wellbeing of the physicians and the employees of Charlotte Eye Ear Nose & Throat Associates P.A.

Education

Associate degree is required; bachelor degree is preferred.

Experience

A minimum of three years of experience working in healthcare business or other professional environment performing the same or similar duties is required.

Work Environment

The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

The employee will work closely with the Compliance department team.

Supervision

This position reports to the Director of Compliance.

Position Type and Expected Hours of Work

This is a fulltime position with core business hours MondaysFridays. Hours are subject to variation based upon business needs. Quarterly meetings with the Compliance Committee are expected.

Physical Mental and Other Requirements

The physical and mental demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

• This is a largely sedentary role in which the employee is regularly required to sit talk or hear.

Mental Demands:

• The ability to make quick decisions
• The ability to use discretion and sensitivity when speaking to patients
• The ability to interpret data
• The ability to work under pressure and thrive in a fastpaced environment

Other Requirements:

• Active & Current Drivers license
• Clean driving record
• Consistent and Reliable Transportation
• Polite and professional disposition

Supervisory Responsibilities

The Compliance Assistant reports to the Director of Compliance. This position has no supervising responsibilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. In addition to those essential functions identified above individuals in this position are also responsible for performing other duties or tasks that may be assigned. CEENTA retains the discretion to add or change the essential job functions of this position at any time without notice.