Distance Education and Teaching Learning Center Assistant
Distance Education and Teaching Learning Center Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Title: Distance Education and Teaching & Learning Center Assistant
Campus Location: Jackson State Community College
Job Summary
Provide assistance to the Distance Education and Teaching and Learning Center departments by scheduling meetings travel arrangements and maintaining the Distance Education and Teaching and Learning Center calendars and websites. Maintain the HelpDesk Ticketing system and support faculty staff and students by providing technical support for our learning management system video conferencing and classroom technology.
Job Duties
Greet faculty staff and students and answer telephone requests with general instructions
Maintain Distance Education and TLC calendars and websites
Serve as department manager of the online HelpDesk ticketing system
Schedule meetings arrange appointments make travel arrangements and order supplies as needed
Provide Tier 1 technical and daily support to faculty staff and students using Desire2Learn Zoom and Respondus
Utilize Microsoft Office including Word Excel PowerPoint Teams SharePoint and OneDrive
Inventory account for and maintain equipment including but not limited to computers copiers shredders laminators and projectors
Create proofread and edit documents including letters newsletters and reports
Gather and compile information as requested for files or reports using Argos
Assist in maintaining professional office/workspace.
Stay updated on all policies and procedures
Attend administrative training seminars and conferences as needed to perform the job
Assume other duties as assigned.
Minimum Qualifications
Associates Degree required.
2 years officerelated work and customer service experience
1 year recent database entry and computer work experience
Preferred Qualifications
Bachelors Degree
Experience in Higher Education supporting faculty and students
Knowledge Skills and Abilities
Applicant should possess an extensive knowledge of the operation and use and technical requirements of PC computers and online technology
Office administration public relations time management organizational and scheduling skills required.
Must be able to exercise ethics and maintain confidentiality.
Outgoing personality with excellent interpersonal communication skills
Strong customer service orientation
High level of accuracy in data entry
Ability to work independently with limited guidance in a fastpaced environment while giving discerning attention to detail
Team player with initiative
Ability to perform multiple tasks
Physical Demands / Working Conditions
- Prolonged periods of sitting at a desk and working on a computer
- Prolonged periods of standing at times
- Prolonged screen time
- Must be able to lift up to 25 pounds at times
- Repetitive Movement
Pay Rate: $28797 $34555 (Annual salary depending on eligible experience which is defined by the current compensation plan.
Open Until Filled:Yes. For best consideration apply by:04/10/2025
Special Instructions to Applicants:
To be considered for this position you must submit an application. Prior applications will not be used to fill this vacancy.
A completed satisfactory background check will be required before hire.
Employment Type
Full-Time
