Point of Sale Specialist Full-time 35 - Northampton

River Valley Coop Our Mission: River Valley Coop staff members are all empowered ambassadors for our cooperatives mission of creating a just marketplace that nourishes the community.

Cooperative values and the larger cooperative movement inspire us to work together for a more sustainable and just future. As a team we work to leverage our grocery retails economic impact for positive social change in the food system our environment and our community. We are committed to social justice and developing our antiracism and multicultural skills throughout our organization.

Our cooperativelyowned business values working together in partnership with our local food producers other vendors and service providers community organizations employees and our customers to serve our community food needs in ways that sustainably support our mutual needs and aspirations. We prioritize building and sustaining our business operations capacity to generate positive impacts for our employees business partners customers local economy the common good of our community and the environment.

Our friendly store operations specializing in fresh local organically grown and natural foods builds community resilience and grows our local economy. We work hard and have fun doing it act with honesty kindness and respect and strive to improve every day.

Position: POINT OF SALE SPECIALIST

Requires open availability including evenings and weekends.

Status: Reports to Category Assistant Manager

Pay Level: III nonexempt

Purpose: Three aspects of the job are key: data accuracy; synchronicity between shelf tags and sale signs and PointofSale system; both sales floor and backend auditing. Also there is a key communication role with the Customer Service department and Receiving with the overall support of those teams including covering shifts as needed.

Desired Qualities: The PointofSale Specialist is a systems maven. They are organized and thrive on a routine while being able to cheerfully turn on a dime in the everevolving world of grocery retail. They are both familiar and proficient with computers in general and Microsoft Office and Google applications specifically.

Responsibilities

• Enter new products as needed/requested by Category Management and Department Management.
• Inactivate discontinued products and update item changes promptly and accurately in the database for the PointofSale (POS) system from information received both from electronic vendor catalogs and Category Management Department Coordinators Receivers and Managers.
• Monitor and implement promotional pricing worksheets.
• Execute and audit sales worksheets for both on and offsale items.
• Update storebased scan data and audit for accuracy
• Audit organize distribute and place National Coop Grocers (NCG) sales inhouse promotion and core sets signs.
• Maintain promotional signage/shelf tags for New Coop Basics and Local products.
• Order and maintain a supply of materials & forms relating to shelf management.
• Create and maintain product shelf tags and generate shelf tags for new products and price changes. Take the lead on timely tag placement for all Departments.
• Audit and maintain the accuracy of shelf tags throughout the store on a daily and continual basis.
• Support daily audits of products created managers specials/flash sales added by Department Managers and Coordinators/Manager on Duty (MOD).
• Maintain a system for and report on scan/price discrepancies to achieve a zero error scan file.
• Execute cost/price change worksheets in the PointofSale system before the store opening including updating shelf tags.
• Maintain monitor and update price and cost data for all departments for both the PointofSale system and the scales.
• Maintain training materials and documentation for all users of the backend PointofSale system.
• Train staff on the use of relevant software hardware and devices as directed by the Category Manager and Store Manager.
• Troubleshoot equipment breakdowns and coordinate with the IT Manager for repairs are needed.
• Assist and support Customer Service staff with data information queries and training as needed.
• Generate reports and queries and prepare data as requested by Category Management and Department Managers to maintain accurate data and pricing.
• Participate in periodic inventory as needed.
• Meet with Category Management Receivers Scanning Clerk Department Managers and Coordinators as requested.
• Support Category Team Data Maintenance including timesensitive issues such as deliverables to marketing vendor catalog uploads and creation of sales batches.

OTHER DUTIES

• Attend department meetings and storewide meetings.
• Perform other tasks assigned by the Category Management team.

Qualifications

• Organized; high attention to detail required.
• Ability to work up to 40 hours per week and adjust the schedule as needed to accommodate meetings events or special promotions
• Computer literacy; ability to adapt to a new computer and electronic software hardware and devices.
• Ability to lift 50 lbs.
• Manual dexterity with department equipment.
• Ability to stand for long periods.
• Communication skills able to listen well give clear instructions and unbiased feedback.
• High confidentiality regarding pricing strategy cost data and vendor management
• Ability to perform simple arithmetic.
• Ability to work independently and handle multiple demands.
• Familiarity with natural foods.
• Regular predictable attendance.

River Valley Coop is an equal opportunity employer encouraging excellence through diversity.