Customer Service Representative with English
Customer Service Representative with English
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Are you eager to take your career to the next level If yes we encourage your application for the Customer Service Representative with English role!
In this position you will have the capacity to handle high complexity orders and key customers. You will be entering and handling customer orders via the business systems accurately and in a timely manner while keeping the customers continuously updated on the status of the orders.
By joining us as a Customer Service Representative with English in ClujNapoca this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities!
In This Role Your Responsibilities Will Be:
- Ensuring the timely and complete entering of multiBU orders in the ERP system
- Ensure efficient collaboration with technical support and outside sales managing speedy and knowledgeable responses that solve Customers problems.
- Providing awareness of customer complaints or any issues in the shortest leadtime. Escalates errors or mistakes as soon as identified put the situation right and proposes correctives actions.
- Keeping the candidates informed at all times about all orders and provides accurate and on time answers to all queries regarding the ongoing orders
- Providing constant status updates to customers informing customers about potential delays or issues related to the order
- Following up on orders to make sure they are produced shipped and delivered efficiently
Who You Are:
You stay aligned with your goals and stay productive. You engage in collaborative planning. You convert ideas into actions and produce results with new initiatives. You solicit both input and discussion.
For This Role You Will Need:
- University degree
- Proficient in English (verbal and written)
- PC skills: MS Office
Preferred Qualifications that Set You Apart:
- 1year experience in order handling customer service or similar
- Knowledge and/or previous experience in using ERP/MRP systems
Our Culture & Commitment to You
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
