Serves as a patient advocate liaison and advisor/educator to assist patients with navigating the continuum of care from detection of disease through acute care treatment. Provides individualized assistance to patients families and caregivers to help overcome barriers and facilitate timely access to quality medical and psychosocial care. Enhances the patients quality of life sense of autonomy and selfdetermination for managing own health.
Job Responsibilities
Rounds on and reviews assigned patients regularly and evaluates patient progress with plan of care.
Communicates plan of care to patient and family and solicits concerns questions and issues for resolution.
Provides support counseling and expert guidance to patients and families to promote their ability to understand and meaningfully participate in the healthcare process and personal decisionmaking.
Serves as a liaison between patient and clinical staff physicians managed care companies and external community resources to coordinate/maximize resources and identify/resolve barriers to the plan of care.
Assists patients and families with resolving financial psychosocial functional and administrative issues by advising of options and referring to appropriate resources. Intervenes as appropriate to advocate for patient and family.
Provides educational resources support and coordination to assist patients in securing appointments.
Qualifications
Bachelors degree or higher in Nursing required upon hire
A minimum of 4 years relevant experience required
RN Licensed as a Registered Nurse. Eligible to practice nursing in the State of Kentucky required upon hire AND
BLS Certified as a Basic Life Support Healthcare Provider required within 90 days of employment in this position
Skills and Attributes
Requires critical thinking skills and decisive judgment.
Works under minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Department specific competencies for positions are detailed in the unit/department scope of service.
Physical Demands
Standing: Occasionally
Walking: Occasionally
Sitting: Frequently
Lifting 025 lbs: Rarely
Lifting 2575 lbs: Never
Lifting over 75 lbs: Never
Carrying 025 lbs: Rarely
Carrying 2575 lbs: Never
Carrying over 75 lbs: Never
Pushing/Pulling 025 lbs: Rarely
Pushing/Pulling 2575 lbs: Never
Pushing/Pulling over 75 lbs: Never
Climbing: Rarely
Bending/Stooping: Rarely
Kneeling: Rarely
Crouching/Crawling: Rarely
Reaching: Occasionally
Talking: Frequently
Hearing: Occasionally
Repetitive Foot/Leg Movements: Never
Repetitive Hand/Arm Movements: Frequently
Keyboard Data Entry: Frequently
Running: Never
Vision: Depth Perception: Frequently
Vision: Distinguish Color: Frequently
Vision: Seeing Far: Frequently
Vision: Seeing Near: Frequently
Owensboro Health Core Commitments
INTEGRITY We conduct ourselves with a high level of responsibility reliability and honesty because we take seriously the trust of our patients and coworkers.
RESPECT We value and accept the unique talents and contributions of every patient customer and team member in the Owensboro Health community.
TEAMWORK We build a spirit of connectivity and fellowship by striving together to overcome obstacles surpass goals celebrate accomplishments and plan the future.
INNOVATION We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
SERVICE We focus on service to patients customers and team members by anticipating their needs thoughtfully meeting those needs and continually improving the quality of everything we do.
EXCELLENCE We reach beyond basic expectations to expand our knowledge and awareness produce exceptional work and provide outstanding service.
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