Credit and Collections Anlyst

Description

Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

In credit & collections youll learn negotiation skills that you wont find in any financial organization.

Also we are the organization that interacts with the most teams inside HP so for a wide network & exposure is never going to be something to worry about.

Responsibilities:

Analyzes and researches customer receivables account delinquency and determine the type of communication method to facilitate payment.

Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from the customer.

Recognizes trends for nonpayment and resolve issues by engaging internal partners.

Utilizes strategic approach in collections activity influencing customer payment behavior through developing key customer and partner relationships resourcing effectively and driving solutions.

Reduces the time spent on the account through increased portfolio effectiveness.

Minimizes Write Offs and Bad Debts through early identification of risk receivables.

Provides strong evidence of leadership capabilities through performing by example.

Education and Experience Required:

• First level university degree with a focus in business or economics recommended or equivalent experience.
• Typically 24 years of experience in collection.

Knowledge and Skills:

• Intermediate written and verbal communication negotiation and conflict resolution skills.
• Intermediate accounting knowledge.
• Intermediate problem solving skills.
• Basic computer skills.
• Intermediate prioritization skills.
• Basic understanding of risk mitigation tools.
• Intermediate understanding of HPs order management process.
• Intermediate understanding of HPs dispute management process.
• Intermediate understanding of collection processes and financial concepts.
• Intermediate influence skills.
• Data analysis: Power Bi & advanced excel.
• Nice to have: Programming (PowerQuery and Python).

Job

Schedule

Shift

Travel

Relocation

Equal Opportunity Employer (EEO)

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If youd like more information about HPsEEO Policyor your EEO rights as an applicant under the law please click here:Equal Employment Opportunity is the LawEqual Employment Opportunity is the Law Supplement