Field Service Technician - Minneapolis MN

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global closeknit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

At Motorola Solutions we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful impactful and cutting edge and we invite you to explore it.

Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The groups main business is the implementation of mission critical digital mobile communication systems for Commercial Communications customers; specifically support of Xcel Energy land mobile radio systems.

Job Description

The Field Service Technician will provide technical support of specialized systems and product applications. This includes: advanced troubleshooting of software driven electronics provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including but not limited to legacy analog advanced digital P25 and data infrastructure.

• Maintain optimize test and document complex communications systems. Provide weekly reports of activities and accomplishments.

• Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results

• Develop solutions to difficult technical problems encountered as part of system maintenance upgrades or support issues

• Totally familiarity with the latest technologies and troubleshooting techniques

• Team with Engineering Project Management and Sales personnel to effectively maintain optimize and support advanced communication systems which meet or exceed customer expectations

Qualifications:

• 2 year Associate Degree in Electronics or IT preferred or equivalent onthejob experience

• Security CompTIA or related certificate is highly desirable

• Proficient in computer network installation configuration and maintenance systems to include cabling routers switches firewalls and bridges

• Knowledge of wired communications systems such as local area networks (LAN) and wide area networks (WAN)

• Experience with logging recording systems RF interfaces wired/wireless communications systems and networking equipment

• Computer literate with proficiency in MS Word Excel Outlook and Access

• Strong knowledge of wired communications systems such as local area networks (LAN) and wide area networks (WAN) must be proficient in computer network installation configuration and maintenance systems to include cabling routers switches and firewalls.

• Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.

• Knowledge of R.F. systems such as transmitters receivers and antenna networks preferred

• Understand standard telephony and dedicated data circuits as well as knowledge of packet switching techniques preferred

• Must have strong selfmanagement skills and people skills to work closely with Motorolas customers and subcontractor community as well as Motorola Sales Engineering Project Management and customer service teams

• Individual preferably have knowledge of one or more of the following; Motorola Conventional SmartNet Centracom and MCC Console systems Secure Operations and ASTRO A7.x Digital systems and installation procedures.

• Preferred experience with one of the following: P25 LMR Smartnet SmartZone RF infrastructure ASTRO systems radios and consoles.

• Preferred experience with one of the following LTE or Private LTE Nokia system knowledge Juniper Routers and Aruba Switches configuration work and experience

The candidate preferably must have strong technical skills in the use of various communications test equipment including:

• Communication System Analyzers
• Ethernet Link test sets
• T1 Test Sets
• TIMS (Transmission Impairment Measurement Set)
• Digital RF Power Meter

Ideally the individual should have at least one network certification:

• Network

• CCNA

• NRS1

• Related certification

Candidate Requirements:

• This position will require a security clearance (Department of Energy)

• Must have a current valid drivers license and no outstanding traffic violations

• Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s) within 15 months after your start date with Motorola Solutions.

Travel/Location:

• This is a role than requires our Field Service Technician to be on the customer site(s) daily in the Minneapolis area. You will be required to perform strenuous duties. You must be ability to lift and operate 25 50 lbs.
• The Field Service Technician MUST live within a 45 minute commutable distance from Minneapolis MN.
• Be prepared to work overtime weekends holidays and varying schedules as required by project demands.

#LICC1

Target Base Salary Range: $43400 $72400 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on jobrelated knowledge skills and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• 4 years of experience with one or more of the following:LMR RF Systems Radio Communications Radio Frequency Motorola equipment Wired/Wireless Communication Systems IT Systems Telecommunications Public Safety Engineering Networking Equipment IP Networking Solutions Architecture ASTRO 25 P25 WAVE VoIP or Military experience

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

• Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)

Travel Requirements

2550

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S.Benefitsinclude:

• Incentive Bonus Plans
• Medical Dental Visionbenefits
• 401K with Company Match
• 10 Paid Holidays
• GenerousPaidTime Off Packages
• Employee Stock Purchase Plan
• PaidParental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legallyprotected characteristic.

We are proud of our peoplefirst and communityfocused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please email .