Divisional IT Manager - Tsebo Facilities Solution
Divisional IT Manager - Tsebo Facilities Solution
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Salary Not Disclosed
1 Vacancy
Job Description
- Manages divisional IT staff performance and development while ensuring service levels and alignment with Group IT.
- Oversees IT operations cost management and strategy implementation to support business objectives.
- Ensures customer satisfaction resolves escalations and drives process improvements
- ICT Policy and Strategic Planning
- Enforces Group IT policies and procedures to align with divisional needs and strategic objectives. Manages and reviews the divisional IT strategy with Group ITs support.
- Advises on ITs role as a support function within divisional objectives while staying updated on emerging technology trends and their impact.
- Develops a divisional IT service management plan and reports on performance. Supports business analysis by providing suitable IT systems and solutions.
- Ensures user involvement in IT planning and identifies opportunities for team training and skill development.
- Manages daytoday IT operations service delivery and relationships with strategic IT partners while ensuring compliance with data protection laws and audit requirements.
- Leads staff contractors and service partners to deliver IT services establish best practices and support the division through change.
- Controls technology costs through business case development performance measurement and negotiations with vendors and stakeholders.
- IT Financial Management
- Manages the divisional IT budget expenditure control and cost containment in alignment with Group IT guidelines.
- Oversees IT procurement financial approvals and compliance with finance procedures.
- Tracks budget performance develops business cases and reports key financial insights to Group IT.
- IT Asset Management
- Oversees inventory management procurement and vendor relationships for divisional IT assets in alignment with Group IT standards.
- IT Security Management
- Supports Group IT in enforcing security policies protecting against data security threats and ensuring compliance with data protection regulations like POPIA.
- Business Continuity (Data Backup & Restoration)
- Operational Quality Risk and IT Governance
- Software Testing
- Solution Development and Delivery
- Develops technology solutions contributes to tenders provides technical expertise and identifies opportunities to improve divisional software and systems.
- Service Provider Management
- IT Systems Capacity Planning
- IT Systems and Applications Support
- Business Requirements Gathering
- Facilitates the business requirements gathering process drafts the Business Requirements Document (BRD) and works with developers on system design and configuration for signoff.
- Project Management
- Plans implements and monitors divisional IT projects defines system requirements manages project costs and communicates progress to stakeholders with support from Group IT PMO.
- Information Systems Development
- Oversees the implementation of business systems manages system development testing data reporting and ensures projects meet original requirements.
- IT Systems and Applications Support
- Change Management Process
- Application Master Data
- Administration and Reporting
Required Experience:
Manager
Employment Type
Full-Time
