Customer Support Executive - Hindi
Customer Support Executive - Hindi
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₹ 10000 - 12000
1 Vacancy
Job Description
Greetings from Jobstore Consulting!
Contact : ThrishaHR Recruiter
Role : Customer Support Executive Hindi
Experience : Fresher prefered
Location : Coimbatore
Qualification : 12th graduates/Diploma/ug graduates
Industry: Business Process Outsourcing (BPO)
Work from office (General shift10Am to 7PM)
Working days: MonSat
Skills & Qualifications:
Fluent in Hindi (spoken)
Strong communication and interpersonal skills
Problemsolving skills and a customercentric attitude
Freshers are welcome
Key Responsibilities:
Answer customer queries through phone email and chat.
Resolve issues efficiently and effectively ensuring customer satisfaction.
Maintain a high level of professionalism and empathy while interacting with
customers.
Provide product or service information and troubleshooting.
Follow up on customer requests to ensure all issues are resolved.
What We Offer:
Competitive Salary: 12000/month (with performance incentives)
Shift Options: Flexible rotational shifts
Opportunities for career growth and advancement
Onthejob training and support
Friendly work environment with a great team culture
Qualifications and Skills
- Fluency in Hindi (Mandatory skill) to communicate with a diverse customer base effectively.
- Strong communication skills (Mandatory skill) to clearly articulate solutions to customer inquiries.
- Customer service skills to provide a positive experience and handle various customer needs proficiently.
- Excellent phone etiquette to maintain professionalism and manage phone interactions smoothly.
- Problemsolving abilities to swiftly identify issues and propose optimal solutions.
- Patience to handle challenging situations and maintain composure under pressure.
- Active listening to understand customer concerns and provide appropriate assistance.
- Basic computer skills to navigate through various software and systems efficiently.
Employment Type
Full-Time
