Job Title: Account Manager
Location: Cape Town South Africa
Hire Resolves client is currently seeking an experienced and dynamic Account Manager to join their team in Cape Town. The Account Manager will be responsible for building and maintaining relationships with clients ensuring client satisfaction and achieving sales targets. The ideal candidate has strong interpersonal skills a proactive approach and a deep understanding of the sales process.
Responsibilities:
- Foster and maintain strong relationships with existing clients to ensure client satisfaction and retention.
- Act as the primary point of contact for all client inquiries providing timely and accurate responses.
- Identify new business opportunities within existing accounts and create crossselling and upselling strategies to maximize revenue.
- Develop and implement account plans including setting sales targets and action plans.
- Collaborate with the Sales team to identify potential leads and assist in the acquisition of new clients.
- Conduct regular business reviews with key clients to identify growth opportunities and address any concerns or issues.
- Work closely with the Operations and Customer Support teams to ensure seamless service delivery and resolve any client complaints or issues.
- Monitor industry trends and competitors to stay uptodate on market developments and identify potential business opportunities.
- Prepare and deliver sales presentations proposals and contracts to key clients.
- Utilize sales CRM systems to manage client interactions document sales activities and track progress towards sales targets.
Requirements:
- Bachelors degree in Business Administration Commerce Engineering or Law
- 35 years of experience in account management or sales.
- Previous experience within the industry is preferred.
- Valid drivers license
- Proven experience as an Account Manager or similar role preferably in a related industry.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Ability to build and maintain longterm relationships with clients.
- Selfmotivated and driven to achieve sales targets.
- Exceptional organizational and timemanagement skills.
- Detailoriented with the ability to work independently and in a team environment.
- Strong problemsolving and decisionmaking skills.
- Knowledge of sales principles and strategies.
- Proficiency in using CRM software and Microsoft Office Suite.
Benefits:- Salary: negotiable
- Family Leave (Maternity Paternity)
Contact Hire Resolve for you next careerchanging move.
- Salary: negotiable
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today contact Alyssa Marson at Hire Resolve or on LinkedIn
You can alsovisit the Hire Resolve website:hireresolve.usor email us your CV:
emailprotected
Required Experience:
Manager