Event Technology Manager
Event Technology Manager
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Job Description
FIRST is a leading global brand experience agency serving clients in various industries including financial services technology new & traditional media aerospace healthcare and professional services. FIRST has received numerous accolades including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer named Top Agency of the Year 2024 by Event Marketer highlighted as a Global Agency of the Year over 100 Employees by C&IT and listed among the 200 Top Marketing Agencies in& 2022 by Chief Marketer.
Learn more at www.firstagency
What You Would Get To Do
The ideal candidate would represent the FIRST brand as a dedicated resource within our Solutions division and assume the role of Event Technology Manager. The Event Technology Manager will be responsible for the high quality operations of technology event websites/apps data management and other analytics.
The Event Technology Manager will consistently deliver exceptional service to our clients through excellent project management and have a great eye and attention to detail.
Your Contributions
- Implementation and project management of event registration websites app builds and all technological aspects of our events
- Keep uptodate on all emerging technologies popular culture and trends and ensure team members are informed as well
- Innovating new technology and how integration will flow between systems
- Database Management: ensuring consistency of information and generating lists upon request
- Manage client evaluation communications such as savethedates invitations registration confirmations etc
- Assist in the development and management of online registration
- Manage relationships with technology suppliers including the negotiation of contracts
- Effectively communicate with internal and external clients over the phone in person and via email
- Work with event Project Managers/Coordinators on overall program logistics production and implementation
- Database management to ensure consistency of information accurate data inputting new data when required and generating lists and reports upon request
- Coordinate planning and utilisation of the mobile app. May assist with build depending on platform
- Be a lead contact for attendee management and technology vendors including preevent and during
- Responsible for all registration collateral and equipment management
- Create and distribute post event client surveys
- Registration desk flow design and set up
- Review and manage any relevant thirdparty vendor invoice reconciliation e.g. badging / attendee tracking etc
- Provide insight in to user experience of all preevent and onsite registration for both virtual and inperson events
- Provide training support to team members on current technology and processes
- Ability to travel domestically and internationally in support of client events
- Support other members of the department as needed on adhoc projects
- Act as an ambassador for the FIRST brand leading by example and displaying the companys core values (Ambition Creativity Excellence Integrity Teamwork)
As part of the interview process you will be expected to complete a skills assessment test.
What We Are Looking For
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role please apply we would love to see how you could fit at FIRST. Please contact if you need an accommodation at any stage of the recruitment process.
- Extensive Comprehensive experience required including meeting planning and coordination including event and registration technology
- Bachelors degree preferred or equivalent practical experience
- Proficiency with registration website platforms such as Cvent Splash Certain Aventri Eventbrite
- Experience with virtual meeting and event platforms such as Intrado GlobalMeet / TalkPoint Zoom WebEx SpotMe Concise Chime or other virtual meeting and event platforms
- Experience in integrating customer relationship management software such as Marketo Salesforce Dealcloud with event registration management systems such as Cvent
- Proficient programming skills such as computer coding (HTML CSS and/or JavaScript)
- Highly motivated able to work independently
- Exhibit strong work ethic patience and a winning attitude
- Flexible and willing to work outside of normal business hours (evenings weekends) and travel when required to be onsite at events and/or troubleshoot remotely
- Ability to manage multiple projects simultaneously
- Strong proficiency with Microsoft Office specifically with Excel and PowerPoint
- Strong oral and written communication skills
- Customer focus and approachable demeanour
- Excellent time managements skills
- Independent and critical thinker with keen sense of judgement
- Quick and strategic problem solver
At FIRST we believe that our success is driven by the passion creativity and commitment of our teams. Thats why we offer a range of benefits and perks to support your personal and professional growth:
- Private Medical Insurance with BUPA from day one
- 28 Days Annual Leave PLUS Bank Holidays
- Personal Volunteer Day
- 20 Days of Sick Pay each Year
- Enhanced Parental Leave (Maternity & Paternity)
- Wellness Stipend
- Complimentary access to Headspace Rocket Lawyer & Maven
- Life Insurance
- Employee Assistance Program (EAP)
- Cycle to Work Scheme
- Season Ticket Loan
- Mobile Phone Allowance
- Pension Scheme Enhancements
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide including headquarters in London New York and Singapore you may have the opportunity to work on exciting projects across different locations.
#LITS1 #LIHybrid
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs job requirements and individual qualifications without regard to race color religion or belief national social or ethnic origin sex (including pregnancy) age physical mental or sensory disability sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service family medical history or genetic information family or parental status or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role please get in touch to discuss adjustments or other suitable roles.
Required Experience:
Manager
Employment Type
Temp
