Join the leader in entertainment innovation and help us design the future. At Dolby science meets art and high tech means more than computer code. As a member of the Dolby team youll see and hear the results of your work everywhere from movie theaters to smartphones. We continue to revolutionize how people create deliver and enjoy entertainment worldwide. To do that we need the absolute best talent. Were big enough to give you all the resources you need and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture challenging projects and excellent compensation and benefits.
For the Engineer with a passion for audio technology and customer focused work this is an amazing opportunity to step into Applications Engineering role. In this senior level position in SF you will have the opportunity to showcase your breadth of audio codec and post processing knowledge experience in the semiconductor world and extraordinary customer support skills by analyzing resolving and recommending solutions to help our customers get the most out of Dolbys technologies.
Job functions
- You will provide Tier1 support serving as major customer facing window to US and Europe based customers to help them on questions on algorithm source code and design requirement from our audio implementation development kit.
- You will also provide the cornerstone support to internal field technical teams to facilitate Dolbys technology licensing program using a diplomatic and professional approach.
- Support the evaluation and approval of customers design by confirming the accuracy of test results and producing professional accurate written reports that communicate the conformance of these implementations compared with the established requirements.
- Work regularly with multifunctional teams across Dolby as the voice of the customer providing feedback on and driving advancements to Dolbys products.
Functional requirements
- BS/MS in Electrical Engineering Computer Science or similar and 3 years of engineering experience in consumer electronics or related fields.
- Ability to work both independently and collaboratively with multifunctional teams to achieve goals.
- Strong problemsolving abilities when working on complex technical problems.
- Excellent written and verbal English communication skills.
- Ability to adapt communication approach in an astute manner in order to work and solve technical problems collectively across a wide range of skill levels cultures and backgrounds.
- Impeccable integrity and the ability to handle situations involving complicated highpressure legal or business relationships as well as sensitive confidential information.
- Occasional international travel is required for this position.
- Some experience in a customer support role is highly desirable.
Technical requirements
- Experience with C programming on embedded or DSP platform
- Solid knowledge on Digital Signal Processing for audio
- Related experience in several of the following areas:
- DSP algorithm porting optimization and integration;Embedded Systems design;Software for embedded processors;DSP architectures and their multimedia frameworks;ARM toolchain;IPbased content delivery and playback products;Technology licensing.
- Audio codec (e.g. AAC Dolby Digital and Dolby Digital Plus etc).
- Knowledge of MPEG2TS MP4 adaptive streaming HDMI interface is highly desirable.
- Understanding broadcast spec (DVB ATSC etc. Bluray spec IEC 60958/61937 spec is highly desirable.
- Interest in music audio/video production recording engineering game/film audio or video highly desirable.
Dolby will consider qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Article 49 and Administrative Code Article 12
Equal Employment Opportunity:
Dolby is proud to be an equal opportunity employer. Our success depends on the combined skills and talents of all our employees. We are committed to making employment decisions without regard to race religious creed color age sex sexual orientation gender identity national origin religion marital status family status medical condition disability military service pregnancy childbirth and related medical conditions or any other classification protected by federal state and local laws and ordinances.
Required Experience:
Senior IC