Budget CSR
Budget CSR
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Salary Not Disclosed
1 Vacancy
Job Description
**Job Summary:**
We are seeking a Customer Service Representative (CSR) to join our team. The CSR will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
**Qualifications:**
High school diploma or equivalent required
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
**Responsibilities:**
Manage incoming customer inquiries via phone email or chat
Generate sales leads when possible
Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions process customer accounts and file documents
**Additional Requirements:**
Ability to work in a fastpaced environment
Willingness to work a flexible schedule
Problemsolving skills
Team player with a positive attitude
If you are a motivated individual with a passion for providing excellent customer service we would love to have you on our team as a CSR.
Employment Type
Full Time
