This role is reporting to the Sales Support Team Lead. It is a fulltime role with a hybrid work arrangement (on as per need basis).
Operational :
- Process deals created by the sales team and process user purchases
- Perform verfications on deals (requirements and payment provided)
- Manage commercial account manager concerns
- Coordinate with relevant departments for requests provided by the sales team (bugs trade materials SKU requests)
- Accountable for operational commercial projects/tests required by the commercial verticals
- Manage sales CRM tools (Salesforce)
- Monitor and remind clients with recurring payments and help collect if necessary
- Perform outbound calls to ensure customer success
- Check market standing via liquidity test
- Support Philippine market
Qualifications :
- At least 2 years in College/University in business areas such as management marketing or economics or IT related courses
- Experience with CRM or subscription management tool (Salesforce Base Chargebee etc. is preferred
- Familiarity with MS Excel functions (pivot vlookup etc) and Google products is a plus
- Strong communication skills both verbal and written in English and Filipino
- Ability to be flexible problemsolve and wear multiple hats in a startup and multicultural environment
- Ability to analyze and solve complex technical issues Strong attention to details and desire to follow procedures
- High level of integrity honesty and judgement;
- Diligence and discipline in work ethics
- Willing to work on a weekend or holiday if necessary
- Can work on a projectbasis 6months) under a thirdparty agency
Additional Information :
Please note that Carousell will not ask for payment of any fees nor recruit on social media platforms. Legitimate information regarding career opportunities with Carousell can always be found on our official careers site at careers.carousell. If you have encountered any scams or are a victim of such scams please promptly inform your local police.
By proceeding with your application you are adhering to our PDPA policies. In case you are interested to know more read about our Candidates Personal Data Privacy Statement.
By proceeding with your application you are adhering to our PDPA policies. In case you are interested to know more read about our Candidates Personal Data Privacy Statement.
Remote Work :
No
Employment Type :
Contract