Vice President of Client Services Human Capital & Benefits Strategy Location:Preference given to candidates in the State of Ohio but will consider Remote (U.S. based) Travel required (up to 35 Position Type: FullTime
We are seeking an experienced and dynamic Vice President of Client Services. This position is responsible for overseeing key client accounts managing relationships and driving revenue growth through innovative human capital and benefits solutions. The ideal candidate will be a seasoned business consultant with a deep understanding of employee benefits compliance and human resources who can guide a team to deliver exceptional service to some of our clients largest and most complex customers.
Qualifications:
Bachelors degree required (preferably in Business HR or related field)
810 years of experience in sales consulting or account management within the employee benefits or human capital management industry
Must hold Insurance License (Life & Health) required in your state of residence
Demonstrated experience in managing complex client relationships and driving revenue growth
Experience leading teams and delivering exceptional service to clients in a consultative capacity
Knowledge of compliance wellness programs and HR best practices
Strong knowledge of Microsoft Word Excel and related business software
Exceptional written and verbal communication skills
Ability to manage multiple projects and clients simultaneously
Financial acumen and strategic focus in human capital and benefits management
Key Responsibilities:
Build and maintain strong relationships with senior executives acting as a trusted advisor to meet and exceed client needs through strategic consultation
Lead planning and renewals for major accounts ensuring alignment with client goals and driving satisfaction and revenue growth
Manage and mentor a team of Senior Associates and Benefit Analysts fostering a collaborative environment focused on client success
Partner with M&A and Business Development teams to drive new business assist in sales efforts and support client onboarding and transitions
Ensure client programs meet regulations optimize existing benefits offerings and negotiate costeffective solutions with carriers
Provide expert consulting in HR compliance wellness and finance identifying process improvements for clients and internal teams
Lead education initiatives to keep clients informed on industry trends products and regulatory changes ensuring proactive service
Genius Road LLC is proud to be a Certified Womens Business Enterprise an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications merit and business need.
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