Sales Portfolio Coordinator - BMW of Tigard
Sales Portfolio Coordinator - BMW of Tigard
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Salary Not Disclosed
1 Vacancy
Job Description
Holman is a familyowned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated and creating positive rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
BMW of Tigard is currently looking for a Sales Portfolio Coordinator to join their team!
What will you do
Our Sales Portfolio Coordinator plays a critical role in maintaining our loyal portfolio of lease and loan clients. Using a consultative customerfocused approach you will assist customers with their leaseend and loan maturity processes while fostering longterm relationships with our brand. Responsibilities include:
Communicating effectively with customers via phone email and in person.
Coordinate instore follow ups on portfolio customer outreach efforts.
Building relationships with existing clients starting at least six months before their lease maturity and continuing throughout their loan terms.
Explaining the lease return process to ensure customers understand all details clearly.
Developing compelling proposals to retain customers within the BMW brand and at BMW of Tigard.
Presenting upgrade opportunities and trade appraisals to Service customers during their visits.
Maintaining accurate records of the Lease/Loan Portfolio in the CRM and other dealership systems.
Completing all paperwork and coordinating the return of vehicles.
Assisting the PreOwned Sales Manager with leaseend tasks.
Attending required training sessions and department meetings.
Performing various administrative tasks including daily weekly and monthly reporting to support portfolio and sales activities.
What are we looking for
We are seeking a highcaliber professional with the following qualifications:
Automotive sales and BDC experience strongly preferred.
Strong communication skills and the ability to work well with customers Sales team colleagues and managers.
Proven ability to build relationships provide exceptional customer service and deliver results.
A positive attitude high energy and a strong work ethic.
At least one year of experience in automotive sales or customer service.
High School Diploma some College preferred
Current valid driver s license REQUIRED
Professional appearance
Ability to work retail hours of dealership
Proficiency in computer systems including CRM tools.
Compensation: Starting at $28.00/hour plus bonus (target total compensation: $75000 $95000/annually)
#LISS3
Equal Opportunity Employment and Accommodations:
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
If you are a person with a disability needing assistance with the application process please contact
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
IC
Employment Type
Full-Time
