Production Support Manager

The Production Support Manager is accountable to the Director of Production and is responsible for managing production quality processes (Deviations and investigations) Production Training Batch Documentation review Tech Writing and acting as an internal liaison while complying with GMP regulations and support continuous improvements projects. This position also acts as Interim Production Manager when required.

• Leads directs evaluates and develops a team of staff in accordance with the companies Mission Vision and Values Statements policies and current standard business practices. Facilitates crossdepartmental support and improvements. Manages Tech Professional Staffs across very disciplines Investigation Batch Record Review Tech Writing others as stated below.
• Manages quality processes within the Production departmentsuch as:
  o Drive the Investigation Program ensuring immediate effective and completed Investigations on time
  o Corrective Action/Preventative Action Program (CAPA)
  o Oversee and execute quality system processes and other relevant documentation as outlined in the Quality Assurance Program.
• Leads in the development of actions and initiatives to achieve set quality safety and production targets. Responsible administration and reporting for OEE Program. Manages the tracking and reporting of production metrics such as output s Labor hours to forecast/budget. Reviews routings BOMs and master data.
• Supporting CI specialist on Continuous Improvement initiatives such as cost savings training initiatives and OEE Improvements in support of Manufacturing Excellence Program and annual strategic objectives.
• Manages the development and review of related production SOPs Batch documents / Batch Records Review and other GMP documents (Tech Writing). Contributes to all documentation flow for departmental and related activity in compliance with Regulatory Agencies such as Health Canada and FDA.
• Manages Production Training Program and provides Training support and analytical tools to support internal training for Production / Maintenance projects and improvements.
• Collaborate with crossfunctional internal and external Technology experts to implement new initiatives for the Production floor to improve operational efficiencies.
• Acts as an ambassador in modeling and promoting a safe work environment. Is accountable for the enforcement and monitoring of the Safety Program ensuring safety rules / regulations are followed.
• Provides leadership on GMP and regulatory requirements and ensures quality standards processes and products are met.
• Must be able to periodically be present on all shifts including weekends.
• Performs and follows proper gowning procedures and maintains gowning certification.
• Performs other related duties as required.

Education

• Degree in related discipline such as Science or Engineering
• Formal Management or Professional Studies / Training or Certification is an asset.

Experience

• Minimum of 5 years of related experience in pharmaceutical manufacturing with a combined minimum of 2 years management experience.

• Proven leadership in coaching teams resolving conflicts and driving crossfunctional collaboration to meet organizational goals.

• Demonstrated capabilities in leading diverse teams with both direct labor and technical professionals.

• Successfully executed Continuous Improvement (CI) projects streamlining processes enhancing efficiency using Lean and Six Sigma principles.

• Expertise in investigations and root cause analysis resolving quality and compliance issues with effective corrective actions. Experience using Pareto 5S and Fishbone tools.

• Successfully managed training programs to enhance employee skills in Standard Operating Procedures (SOPs) compliance and CI practices fostering a culture of operational excellence.

• Strong technical writing skills for SOPs investigation reports and project documentation ensuring regulatory compliance.

• Experienced in project management prioritizing and delivering multiple initiatives on time and within scope.

• Strong verbal communication skills.

• Knowledgeable in Health and Safety and Employment Standards Act legislation ensuring workplace safety and compliance.

• Analytical selfstarter with excellent problemsolving skills adaptable to dynamic environments and capable of supporting all shifts.

What we offer

• Excellent compensation/benefits package.
• Bonus and reward programs
• Discounted gym memberships
• Programs supporting work life balance
• Employee recognition program
• Professional and personal development programs
• Social events and spirit days

We are committed to diversity and inclusion and thank all applicants in advance; however we will be corresponding only with those selected for an interview.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act we are committed to providing an inclusive and barrier free recruitment and selection process.

Recruitment Fraud please be aware of recruitment fraud. Novocol Pharmaceutical of Canada Inc. will never ask for banking information money or any personal information up front. We will only respond to official applications submitted through our careers site. In addition we will only use official corporate email addresses (septodont or novocolpharma) to communicate with applicants. Should you be contacted without submitting an application please delete the message and advise your email provider.

Internal Job Posting Grade 12. The due date for internal applicants to apply for this role is November 5 2024.