Description Harness your technical expertise to shape innovative client solutions and bridge product capabilities with realworld challenges. Collaborate closely with diverse teams be the catalyst for transformative client experiences and redefine solutionoriented success.
As a Client Solutions Architect Manager in Digital Channels & Connectivity you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging your technical expertise in specific products and industries you develop viable solutions that add value to clients track how clients are using our products and ensure results are realized.
Job responsibilities
- Leads the configuration and modification of the firms products and solutions often in partnership with Technology to fit complex client use cases
- Supports Sales in solutioning and mandating deal stages for pricing pipeline planning and account planning
- Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
- Identifies and defines development requirements for product design enhancements based on client feedback
- Functions as subject matter expert acrossdigital channels open banking and emerging technologies integration solutions; including hosthost web SWIFT API and mobile platforms
- Works directly with Clients and Sales & Service partners tounderstand holistic business problems and requirements and deliver efficient and effective multichanneltechnical integration recommendations and solutions
- Attend and contribute subject matter expertise and thought leadership to client roundtables and strategy whiteboarding and workshops as required
- Provides market feedback to Product Managers across product development lifecycle serving as the voiceoftheclient; assist with concept design feature development and preparation for product launch to clients as necessary for new functionality needs and competitive landscape information
- Represents organization at internal and external client conferences and trade shows
- Contributes input based on client interactions into marketing strategy and communications plans
- Seeks opportunities to provide bank representation and influence within key industry standards bodies and workgroups
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise working across a related broad set of products
- Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
- Experience supporting Sales in pricing pipeline planning and account planning
- Experience working with clients in a technology field and interfacing with engineers
- Strong payments industry knowledge specifically of payments products (Payables Receivables Liquidity Foreign Exchange Merchant Services)
- Knowledge of related digital channels open banking and emerging technologies product sets including;API hosthost SWIFT internet and mobile
- Expertise and experience in latest technical standards across payments and cash management domains (e.g. JSON ISO 20022 SWIFT etc.
- Knowledge of Finance (ERP) Treasury Management Systems (TMS) and other Fintech platforms in the corporate banking space
- Working knowledge of both legacy and onpremise and latest cloud variants of SAP and Oracle ERP platforms (finance and treasury applications context)
- Strong business & technical background and excellent problem solving & communication skills
- Strong executive management presentation skills and experience leading technology demonstration
Required Experience:
Chief