Group Fitness Manager
Group Fitness Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Fitt Talent Partners is a specialized recruitment firm for top health and wellness companies.
Were filling this role for a client a luxury health club based in Kansas City.
Job Description
Under the direction of the Director of Group Fitness the Group Fitness Manager is responsible for overseeing all operational aspects of the Group Fitness program. The Group Fitness Manager position also requires managing (recruit train and evaluate) a diverse team of highly skilled Group Fitness instructors and Group Fitness Instructor Leads coordinating the class schedule and ensuring an exceptional member experience through a consistent delivery of highquality group fitness classes.
Responsibilities
Group Fitness Ops
Staffs and organizes the monthly class schedule and oversees the digital Group Fitness class schedule in our app. These updates include individual classes subbed special events schedules and special holiday schedules.
Works with the Director of Group Fitness to determine hiring needs for the GFI team. Submits new job request form to Human Resources and once hired coordinates initial new hire onboarding activities with HR.
Onboards and trains all new GFIs in accordance with established policies and procedures
Establishes and enforces our policies and procedures regarding use of club facilities studios and equipment including sound and visual equipment
Maintains an accurate record of all classes/subs and provides payroll report on a biweekly basis to the Director of Group Fitness for final review prior to submission to HR
Management & Collaboration
Meets periodically with GFIs to develop problem solve resolve issues and coach up when needed
Ensures the Director of Member Staff/Member Staff Coordinator are trained in all scripts policies and procedures related to group fitness operations
Works with the Membership department to assist new members into group fitness classes/programs and resolve any billing inquiries related to no show fees and/or other program fees
Works to support the Marketing department with social media content (e.g. videos and photos of group fitness offerings and events)
Member Relations
Promotes member relations as part of daily routine including walking the club talking with class participants prior to and after classes taking classes spontaneous interactions etc.
Ensures that all members and guests receive courteous prompt and professional attention to all their group fitness needs/questions/concerns
Responds to all member correspondence or complaints whether inperson or by email timely and effectively
Administrative
Develops and maintains a working knowledge of all group fitness offerings able to communicate and assist in bringing awareness of all marketing/promotional activities & events to the GFI team
Acts as MOD when the Director of Group Fitness is unavailable on PTO etc. supports the GFI team and operations as needed
Qualifications
Minimum of 25 years experience managing group fitness instructors
Fitnessoriented
Strong leadership skills
Strong interpersonal skills
Strong organizational skills and attention to detail
Excellent communication skills both interpersonal and written
Excellent customer service skills and demonstrates creativity and diplomacy
Location
Must be willing to work onsite in Westwood Kansas.
Required Experience:
Manager
Employment Type
Full-Time
