Audio Visual Technician

Job Title: Audio Visual Technician
Department: AV Services
Supervisor: Manager AV Services
Location: Student Union Administration
Classification Title: Fulltime
FLSA Status: NonExempt
Grade: 3
Compensation Hourly Rate: $20.96 $31.96

The Student Union Inc. is 501(c)3 nonprofit auxiliary that maintains three major facilities at San Jos State University in downtown San Jos California. These facilities include the Diaz Compean Student Union Building the Provident Credit Union Event Center and the Spartan Recreation and Aquatic Center. The Student Union Inc. functions as part of the Student Affairs Division on campus and is governed by a Board of Directors made up of a student majority faculty and administrators.

Mission
The Student Union Inc. of San Jose State University supports the development growth and wellbeing of students and the campus community by providing diverse programs desired services and quality facilities to enhance the collegiate experience.

Job Summary
The Audio Visual Technician is responsible for the first point of contact for clients and guests in an event space. They perform services such as the setup operation and strike of event spaces audio lighting video staging electrical and/or other technical equipment and provides high quality efficient and effective production of events within SU Facilities and otherindoor/outdoor campus locations. Under direct supervision of the Assistant Manager performs AV technical services and maintenance as assigned.

Essential Functions and Tasks

• Provides AV support services and resources including but not limited to set up strike and operation of audio lighting video staging electrical and/or other technicalequipment.
• Supervises use of SU audio visual technical equipment by campus or outside groups during events.
• Assists clients guests and/or other SU staff in operation of audiovisual systems.
• Assists in maintenance troubleshooting and repair of technical systems and equipment.
• Assists in training of other AudioVisual Technicians and/or other SU staff in theoperation of technical systems including safety and in monitoring of performance.
• Assist Student Union Event Services team members in supporting all special event programs and services
• Assist SU Operations team in the implementation of the protocols for safety security building patrons during SU building events.
• Participates in meetings as needed for the purpose of conveying and gatheringinformation required to perform job functions.
• Assist the Director of Facilities to report maintenance concerns and damage to equipment and resources.
• Works with SUI Student Success and Assessment team to ensures learning outcomes are developed and assessed annually for the student staff.
• Performs additional jobrelated duties as assigned.

Knowledge Skills and Abilities (KSAs)

• Basic understanding of sound lighting and video systems.
• Basic understanding of electricity including electrical theory and safety.
• Basic understanding of staging and rigging principles and safety procedures.
• Basic computer skills and basic understanding of Microsoft Office preferred.
• Maintains professional attitude and conduct at all times as a customer service example for event clients and guests and for other Event Services and Student Union staff.
• Ability to rapidly acquire and develop skills and an ability to follow directions.
• Good verbal and written communication skills and ability to prepare written reports as necessary.
• Demonstrated ability to make decisions and judgements that will reflect positively on the Student Union.
• Ability to work with little or no supervision and ability to direct the work of others.
• Working knowledge of SU policies and procedures and familiarity with Occupational Health and Safety.
• Experience in computer applications such as: Google Suite (Gmail Docs Slides Sheets Forms etc. Microsoft Office (Word Excel PowerPoint etc..

Physical Demands and Work Environment

• The position works in a wide variety of environments including both a typical office as well as an outdoors and indoor facility programoriented environment.
• The physical demands of this position are described below
  • Sitting walking and standing for extended periods of time.
  • Twisting bending climbing pulling pushing squatting crawling kneelingbalancing reaching and coordination (eye hand foot).
  • Fall (Slip Trip) Conditions that result in falls (impacts) from height or traditional walking and playing surfaces.
  • Physical ability to lift carry push or pull objects frequently 1025lbsoccasionally 2650lbs.
  • Hearing and speaking to exchange information in person or on the telephone.
  • Frequently works in noisy environments.
  • Dexterity of hands fingers and wrist to operate a computer keyboard andcalculator
• The postion works a schedule based on business needs 7 a.m. 11 p.m Monday Friday will work evenings weekends and holidays as required. Must be able to work a flexible schedule including long and/or irregular hours

Minimum Qualifications

• Requires an Associate of Arts Science or General Studies degree with a minimum of 1 year of experience in technician role and responsible for technical assignments.
• 12 years experience in customer servicebased environment.
• Current CPR/First Aid and AED certifications required or must be obtained within the first month of employment.
• A strong ear for sound variants and technical aptitude.
• Scissor and Fork/High Lift certification. during first six months of employment.

Preferred Qualifications

• Bachelors degree with 12 years previous experience with live event production strongly preferred
• Advanced knowledge of AV services and technical application of equipment.
• 2 years experience in customer servicebased environment.

Benefits
This position is employed through Student Union at San Jose State University which offers an excellent benefits package including Medical Dental & Vision insurance (fully paid on selected packages by the company for the employee and dependents) Life and Supplemental Insurance Vacation Sick Leave paid Holidays 403(b) retirement program tuition reimbursement employee development opportunities and more.

CSU COVID Policy
Employees must comply with the CSU Vaccination Policy ID #and SJSU Presidential Directive upon hiring. This policy requires that students faculty and staff remain current on vaccination and boosters for which they are eligible or qualify for an Exemption from the vaccine requirement based on medical or religious exemption.

California State University (CSU) Learning & Development
Within the first month all employees are required to complete the following compliance online training sessions through CSULearn the Universitys employee training platform. Employees will be enrolled in the training soon after their appointment is processed and will be notified via email from
i. Injury and Illness Prevention Program
ii. Discrimination and Harassment for Supervisors/NonSupervisors
iii. Gender Equity and Title IX Prevention Program (Title IX)
iv. Data Security and FERPA
v. Mandated Reporters of Child Abuse

Equal Opportunity/Affirmative Action
The Student Union of San Jos State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age ancestry citizenship status color creed disability ethnicity gender genetic information marital status medical condition national origin race religion or lack thereof sex sexual orientation transgender or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students faculty and staff programs and activities. Title IX of the Education Amendments of 1972 and certain other federal and state laws prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Reasonable accommodations will be provided for applicants with disabilities who self disclose.

Background Check and Fingerprinting
Student Union employees are required to undergo and completed a successful background check that includes verification of employment and education as well as a check of criminal records for employment. Candidates for positions where the employee will come in regular contact with minors and cash management will be required to be fingerprinted. This policy includes emergency hires and may also be applicable to volunteers depending on the work they will be doing.

In some cases the background check will include a credit check and/or a Department of Motor Vehicles check as well as a check of licenses and certificates when applicable. All background checks are conducted through the Student Union thirdparty vendor Accurate Background

California Child Abuse and Neglect Reporting Act
All Student Union at San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.