Our client is a group of companies that specialize in the packing & distribution of FMCG goods
Role: IT Technician
Location: Durban SA
Industry: FMCG Packaging
Qualification:
Must have Grade 12 Matric or NQF4 equivalent qualification.
3 years of experience as an IT Technician
Strong experience with Microsoft and Linux operating systems
Proficiency in hardware and software troubleshooting and repair
Experience with Pastel Partner and Pastel Evolution
Excellent problemsolving and communication skills
Ability to work independently and as part of a team
Benefits:
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Hardware and Software Installation:
Install configure and maintain computer hardware software and peripherals including desktops laptops printers and servers.
Technical Support
Provide technical support and training to endusers either inperson or remotely to resolve technical issues and ensure seamless operation of IT systems.
Troubleshooting and Repair
Troubleshoot and repair technical issues with hardware software and networks using diagnostic tools and techniques to identify and resolve problems.
Network Administration
Manage and maintain our local area network (LAN) wide area network (WAN) and internet connectivity ensuring optimal performance security and uptime.
Pastel System Administration
Manage and maintain our Pastel Partner and Pastel Evolution systems including data backups software updates and user administration.
IT Security
Ensure compliance with IT security policies procedures and industry standards including antivirus software firewalls and access controls.
Documentation and Reporting
Maintain accurate and uptodate documentation of IT systems including hardware and software inventory network diagrams and technical guides.
Vendor Management
Liaise with IT vendors including hardware and software suppliers to resolve technical issues request support and negotiate contracts.
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