Police Dispatcher
Police Dispatcher
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1 Vacancy
Job Description
Compensation
$34658.00 AnnualJob Description Summary
The application deadline for this position is 11:59pm EST on April 7 2025.The Santa Fe College Police Department (SFPD) is an awardwinning fully sworn police agency which is nationally recognized for excellence and community policing efforts. Beyond just enforcing state laws and college rules every police department member is dedicated to working in partnership with the college community toward the goal of a safe Santa Fe.
The SFPD Police Dispatcher will work as part of a cohesive team and facilitate essential communications in person via phone and over the radio with both on and offcampus law enforcement as well as the public addition to radio dispatching the Police Dispatcher is responsible for department record keeping and providing assistance to a highprofile front desk that requires shift work with periodic rotations including nights and weekends.
Job Description
Responsibilities and Duties Include:
Answers emergency and nonemergency calls made to the SFPD phone line.
Gathers and relays appropriate information to appropriate personnel and dispatches officers accordingly.
Monitors SFPD radio traffic for issues or requests for assistance.
Accesses and gathers information from the Florida Crime Information Center (FCIC) and the National Crime Information Center (NCIC) as well as the Florida Department of Law Enforcement (FDLE) databases as needed.
Staffs the SFPD front desk and performs a variety of reception and support functions as needed.
Monitors burglar and fire alarms as well as campus security cameras initiating the appropriate police and/or fire response as necessary.
Maintains the database for parking tickets and moving violations.
Assists with maintaining college key inventory including issuance and return of keys.
Manages lost and found items including logging and tracking all items reported or submitted to the police department as well as working with the college property manager to turn over unclaimed property for future surplus sales.
Prepares basic reports completes data entry and performs other administrative support duties as needed.
Strictly honors the privacy security and confidentiality of student records and other sensitive information according to appropriate state federal and college regulations policies and procedures.
Complies with all published College Rules procedures guidelines and laws/regulations governing public employees including but not limited to those related to document retention and destruction FERPA and confidentiality.
Provides service excellence through courteous informed accessible and professional engagement.
Performs other duties as assigned.
Reports to: Office Supervisor Police Department
QUALIFICATIONS
Required: A high school diploma or equivalent. Must currently possess or successfully acquire the 911 Public Safety Telecommunicator Certification within six 6 months of employment and must become FCIC and NCIC certified.
Additional Requirements: A criminal background check will be conducted as well as supplemental background checks and reference checks conducted by the SFPD.
General Knowledge Skills and Abilities:
Ability to work successfully in a multicultural environment.
Adaptability to Change able to be flexible and supportive able to positively and proactively assimilate change in rapid growth environment.
Communication able to effectively communicate in a professional diplomatic empathetic and tactful manner using preferred method and level as applicable to the job.
Customer Service ability to respond promptly and courteously to all questions from students and faculty demonstrating patience and persistence when helping students with little or no computer skills.
Ethics able to demonstrate integrity professionalism civility and a high degree of ethics in all jobrelated actions.
Organization & Time Management able to plan schedule and organize tasks related to the job to achieve goals within or ahead of established time frames.
Problem Solving proven skills in identifying issues determining their cause developing creative solutions and following through with implementing resolutions.
Relationship Management able to personally provide high level of interactive service to others building relationships and addressing identified needs.
Results Orientation proven ability to set and exceed established targets.
Systems & Software proficient level of knowledge of Microsoft Office and/or relevant position software programs.
Detail Oriented Proven accuracy and attention to detail.
Multitask Ability to expeditiously organize coordinate manage prioritize and perform multiple tasks simultaneously to swiftly assess a situation determine a logical course of action and apply the appropriate response.
Application Process: All applicants must submit a completed online SF application a letter of intent an uptodate resume/curriculum vitae and unofficial academic transcripts (if applicable) to be considered for this position. Unofficial transcripts are only accepted for review purposes official transcripts are required prior to any offer of employment being made.
If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are reemployed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.
Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in denied the benefits of or subject to discrimination in any college program or activity based on: their race ethnicity national origin color religion age disability sex pregnancy status gender identity sexual orientation marital status genetic information political opinions or affiliations or veteran status. This commitment applies to employees volunteers students and to the extent possible to third parties applicants for admission applicants for employment and the general public. sfcollege/eaeo
Inquiries regarding nondiscrimination policies or concerns about discrimination or harassment including concerns about sexual harassment or sexual violence under Title IX should be directed to:
Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.
Employment Type
Full-Time
