Payments Specialist
Payments Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Description
Responsibilities
- Define and execute the PAG payment growth and adoption plan including information on where the customer is currently as well as where they are headed in the future
- Use a variety of strategies to increase the PAG payment presence with current customers
- Work crossfunctionally with various PAG technical and business team members to design and execute payment growth and adoption initiatives
- Act as payment subject matter expert with customers applying industry expertise and experience to drive growth and adoption.
- Develop a deep understanding of customer behavior and needs around payments
- Improving citizen adoption of payment solutions
- Develop a specific strategy to drive expanded adoption with clients already utilizing the offering
- Provide feedback on product to help test/guide changes that will improve adoption.
- Identify lowperforming clients and create ways to grow adoption
- Working directly with Inside Sales increase the number of clients using our payment solutions (Insite IVR AutoPay EasyPay TexttoPay etc.
- Track sales pipeline and forecast
- Conduct market and user adoption analysis to determine reasonable adoption rates and build case studies for future sales
- Track sales quotes to ensure that service offering is included on each quote If not included understand why and educate sales and or the client on the value
- Track effort and ROI for all activities
Qualifications
- Proficient understanding of PAG products and payment related functions and integrations
- Passion and drive for customer interaction and leading teams
- Extreme customerdriven focus
- Excellent analytical and problemsolving skills.
- Strong communication and presentation skills.
- Proactive and can work both independently and collaboratively in a fastpaced dynamic environment.
- Bachelors degree preferred.
- Previous sales experience in the software industry a plus.
- Previous experience working in a sales CRM system a plus.
- Must possess a competitive drive and resultsoriented approach.
- Exceptional written and verbal communication skills.
- Excellent presentation skills. Previous public speaking or general facilitation experience a plus.
- Must be a selfstarter in addition to a team player.
- Ability to establish and maintain effective working relationships with clients and employees required.
- Must possess general computer (PC) literacy and proficiency with MS Office products.
Required Experience:
Unclear Seniority
Employment Type
Full Time
