Lead- GBS Strategy and Transformation

At Iron Mountain we know that work when done well makes a positive impact for our customers our employees and our planet. Thats why we need smart committed people to join us. Whether youre looking to start your career or make a change talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert sustainable solutions in records and information management digital transformation services data centers asset lifecycle management and fine art storage handling and logistics. We proudly partner every day with our 225000 customers around the world to preserve their invaluable artifacts extract more from their inventory and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions If so lets start the conversation.

Lead GBS Strategy and Transformation
(India: Bangalore; Colombia: Bogota)


At Iron Mountain we respect work. The work our customers do the work we help them do
and the work we as Iron Mountain employees do together. We know that work done well
makes a positive impact. We see it everyday as we help our customers make their work deliver
morewhether its gaining valuable insight from their data reducing their carbon footprint or
protecting the privacy of their customers. We see it in our own global and financial growth in
the results we create for our customers and in the trust our customers place in us. Our
customers need the impact we enable and we deliver.

We provide solutions that include information management digital transformation secure
storage secure destruction as well as data centers cloud services cyber recovery services and
fine art storage and logistics. We help our customers lower cost and risk comply with
regulations recover from disaster enable a more digital way of working and achieve their
sustainability goals. Follow this link to learn more about how you can contribute to Iron
Mountain delivering on our promise to elevate the power of your work.


The Opportunity

Reporting to the Director of GBS Strategy and Transformation the Lead

GBS Strategy and Transformationwill be a critical member of our Global Business Services
organization. This role is charged with supporting a portfolio of GBS scope and initiatives in a
multiyear roadmap to deliver GBS value to the organization. In close coordination with the
Director this role will help to define document and deliver the multiyear strategic planning
process for GBS articulate how GBS strategy translates into action build and manage several
enabling GBS frameworks and deliverables (e.g. business cases service catalog performance
management) and deliver a portfolio of enabling projects including location and sourcing
strategy.

Role and Responsibilities

Strategic GBS Visioning and Strategy:
Assist with crossfunctional multiyear and annual business planning process to identify
new value levers and move up the value chain for GBS scope
Understand Iron Mountain strategy and support the articulation how GBS can add value
Lead analysis and scope definition of GBS projects with high strategic importance and
exposure
Manage GBS value realization framework to identify and track value drivers from GBS
Build and track multiyear GBS business cases and work closely with GBS finance leads
and corporate FP&A to provide inputs on future investments improve processes for
business cases and report on progress against base case
Support prioritization of GBS strategy and transformation efforts bringing in
quantitative and qualitative insights

GBS Transformation and Value Delivery:
Support development of repeatable scalable frameworks to identify design and
transition service delivery scope into GBS
Coordinate and deliver GBS projects on 3612 months horizon with a wide variety of
stakeholders 2550 people)
Scope and execute projects with limited oversight from the Director of Strategy and
Transformation
Quickly connect dots to propose solutions including those where the underlying
information or data are not necessarily clear
Own and maintain GBS Strategy and Transformation repository best practices tools and
templates to ensure scalable standardized approaches
Maintain decision log risk and issue logs and other key deliverables to minimize
business disruption or rework throughout transformation

Governance and Performance Management:
Support the development and implementation of performance management
frameworks to ensure standardized transparent tracking and reporting of GBS
performance
Coordinate with GBS leadership team to implement and track performance
management inputs and prepare templates
Prepare materials for recurring governance meetings with executive business and
operational stakeholders including IRM Executive Leadership Team GBS Steering
Committee GBS Leadership Team and other forums; coordinate with stakeholders as

needed to collect inputs provide and resolve feedback on materials


Ideal Candidate Characteristics & Credentials

Education: Bachelors degree in Business Administration Finance or related field; MBA
or other advanced degree preferred.
Experience: 9 years of experience in management consulting corporate strategy or
transformation for large multinational and matrixed environments. Experience in GBS
or shared services required.
Certifications: Lean Six Sigma (Black Belt or Master Black Belt) PMP and/or other
relevant certifications preferred.
Strategic Problem Solving: Ability to analyze complex issues design effective solutions
and drive impact in a largescale matrixed organization.
Project Management Expertise: Proven ability to lead and govern projects with a
structured approach ensuring consistency transparency and accountability.
Finance: Strong understanding of business case development GBS P&L and value
drivers.
Leadership & Change Management: Proven track record of leading teams driving
change and managing largescale transformation initiatives.
Communication & Stakeholder Management: Strong interpersonal and communication
skills with the ability to influence collaborate and present effectively to senior leaders.

The Company

Iron Mountain Incorporated (NYSE: IRM) is a global businesstobusiness services provider
trusted by 225000 organizations around the world (including 90 of the Fortune 1000 to
manage their operational and missioncritical information and assets. Originally founded in
1951 today we help organizations around the world protect their information reduce storage
costs comply with regulations facilitate corporate disaster recovery and better use their
information and IT infrastructureregardless of its format location or life cycle stagefor
business advantages. We do this by storing physical records and data backup media offering
information management and digital transformation solutions and providing data center space
for enterpriseclass colocation and hyperscale deployments. We offer comprehensive records
and information management services and data management services along with the expertise
and experience to address complex storage and information management challenges such as
rising storage rental costs legal and regulatory compliance and disaster recovery requirements.
We provide secure and reliable data center facilities to protect digital information and ensure
the continued operation of our customers IT infrastructure with reliable and flexible
deployment options. Our dramatic growth story in digitization is driven by market leading
strategic investments in these key areas while continuing to build upon our recognized reliability
in paper storage retrieval and secure destruction.

Iron Mountains broad array of solutions addresses the exacting requirements of
highlyregulated organizations including federal government agencies Fortune 1000
enterprises healthcare and life sciences organizations financial services companies and cloud
services providers. For over 70 years discerning customers continue to choose Iron Mountain
based on our proven record of accomplishment successful relationships maximum efficiency
predictable results and established reputation for trust data protection secure chain of
custody and environmental sustainability.

The significant investments Iron Mountain has made over the past several years in expanding
our product and service portfolio has enhanced our total addressable market by 800 percent
from $10 billion to over $80 billion. The Company is experiencing record growth across all our
business lines. Our solutions mindset combines both relentless attention to the needs of our
customers as well as committed innovative teams that are laserfocused on addressing the
most pressing challenges facing our clients.

on Mountain Facts
2023 revenue of $5.48 billion
90 of Fortune 1000 as customers. Total customer base of 240000 with
retention of 98
60 countries; 27000 employees
Enterprise value of $32 billion
10 years of consecutive dividend increases
For more business facts and key facts please refer to 2023 10K

Our growth strategy is aligned around five strategic pillars which form the basis for our
structure financial investments and our talent and organizational capabilities.

Asset Lifecycle Management (ALM): Iron Mountains ALM business provides endtoend
services spanning the deployment management decommissioning and dispositioning of
technology assets for hyperscale data centers corporate data centers and corporate
enduser devices. Our ALM capabilities provide worldclass and unsurpassed data
protection maximum value recovery and circular solutions for customers IT asset lifecycle
needs. ALM revenue is anticipated to increase by more than 30x in the next several years
becoming a multibillion dollar business.

Crozier Fine Arts: Crozier Fine Arts is the firstofitskind global art storage and services
provider serving the worlds leading institutions in the care movement and longterm
preservation of art and culture.

Data Centers: The Data Centers business is targeted to double its revenue by continuing to
expand its footprint around the world driving leasing and hyperscale opportunities offered
at scale and with sustainability embedded in our business strategy.

Digital Solutions: The Digital business unit is accountable for the full lifecycle of all digital
products and solutions including records scanning and digitization; our AIPowered content
services platform (CSP) or InSight; Iron Mountain Connect our online customer hub;
Information Governance/Policy Center; and Iron Cloud/SOS.

Global Records and Information Management (RIM): RIM is a revenuedriving commercial
organization that focuses on developing selling and supporting solutions for customers in
our regions and key global vertical industries. RIM helps organizations focus on highvalue
tasks to develop more meaningful relevant connections with their data in any format
physical to digital content analysis and visualization metadata capture workflow
automation to policy and compliance control. RIM Commercial is poised to increase its
annual growth rate by more than 7 where it has historically grown at 1.2.




Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire
applicants without regard to race color religion sex (including pregnancy) national origin
disability age sexual orientation veteran status genetic information gender identity gender
expression or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement as well as the
Pay Transparency Policy Statement CLICK HERE


Reasonable Accommodation
Iron Mountain is committed to working withand providing reasonable accommodations
toindividuals with physical and mental disabilities. If you are a qualified individual with a
disability or a disabled veteran you have the right to request reasonable accommodation if you
are unable or limited in your ability to use or access the Iron Mountain Careers website as a result
of your disability. We will make a determination on your request for reasonable accommodation
on a casebycase basis.