Scheduling Coordinator Service - Forest Lane CDJR
Scheduling Coordinator Service - Forest Lane CDJR
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Job Description
The Continental Automotive Group is an exceptional place to be and lucky for you were recruiting! We are a locallyowned familyoperated company with locations in North/Central Austin Dallas and San Juan TX. Employee satisfaction is centric to our philosophy exemplified by our impressive tenure encouraging flexible supportive work environment and extensive employee benefits package.
This position offices out of Dallas TX however our team enjoys working from home perks as well. After thorough training enjoy inoffice remote or hybrid (remote/office) workfor employees living in the state of Texas.
Check out our Transformational Not Transactional Culture! #TNT
include but are not limited to:
Genuine desire to create a worldclass experience for customers/coworkers
Desire and ability to work autonomously 4 Ts: Task Time Technique and Team)
Polished professional and positive phone and email communication skills
Handling and responding promptly to incoming calls emails texts and online chats
Communicating with customers regarding appointment scheduling appointment changes missed appointments and cancellations
Complete required outbound calls daily (missed appointments recalls customer lists)
Engaged participation in developmental growth (i.e trainings peer shadowing book club)
Do you possess the personal qualities listed If so then you might be just who were looking for!
Skills:
Basic computer abilities (quickly learn different software basic spreadsheet use Google Docs Google Sheets etc.
Moderate understanding of web browser functions
Must be able to type at 45 WPM (no looking at your hands as you type!
Experience in an environment of moderate pressure and capable of making conscientious decisions on the fly
- English/Spanish bilingualism preferred
Prior relevant handson experience with CRM/DMS scheduling software sales service or phone systems is always a bonus
Must have held a valid drivers license for at least 1 year
Must be at least 18 years of age to be considered
Schedule:
Multiple shifts available between hours of operation: MondayFriday 8am5pm with alternating Saturdays.
Coordinators can expect a permanent but flexible schedule with 2 days off a week ability to work 1 weekend day. At times may need to adjust schedule to accommodate the teams PTO etc with open/closing shifts.
This is a fulltime position. Were extremely accommodating in granting our employees days off when advance notice is given.
Note: After completing the first90daysinofficeenjoyhybrid orremotework.
What to Expect:
We believe in selfdevelopment often encouraging one another to be our best. There is a positive culture with attentive and supportive management. We strive to set all employees up for success.
Compensation:
Starting at $22 per hour
CAG is proud to be an equal opportunity employer. We are committed to building a diverse equal and inclusive workplace and our recruiting process reflects this commitment.
As a forwardthinking adaptive and supportive company we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.
Core Values:
Transformational Not Transactional Be Transformational
We do what we say were going to do
We encourage and support each other
Were committed to continuous growth
Benefits
The Continental Automotive Group is an equal opportunity employer and a drug free workplace.
All Continental Automotive Group FullTime Employees Receive:
Employer Paid Dental Insurance
Employer Paid Life Insurance
Employer Paid Medical Insurance
Employer Paid Health Savings Account Contribution
Employer Paid Wellness Clinic
Employer Paid Flu Vaccinations Every Fall
Employer Percentage Matching for 401k
Employer Paid Parental Leave
Employer Paid Employee Assistance Program
5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
14 Paid Time Off Vacation Days/Year 60 days 3 years)
19 Paid Time Off Vacation Days/Year 3 7 years)
24 Paid Time Off Vacation Days/Year 7 years)
Annual Christmas Bonus Based on Tenure
Annual Technician Flag Hour Bonuses$.25 for Express Tech Hr $.50 for Main Line Tech Hr $1 for Master Tech Hr)
Annual Christmas Party
Annual Employee Appreciation Dinner
Employee Discounts on Collision Repair Parts and Service
BiWeekly Pay Periods Paid on Fridays
Holidays: Thanksgiving Christmas & New Years
Employer Paid Lunches Every Saturday
Employer Paid Lunches/Dinners Special Occasions (Blood Drives Birthdays Awards etc.
Access to InHouse Insurance Agency
Access to InHouse Marketing Agency
Voluntary Life Term and Whole Insurance
Voluntary AFLAC Supplemental Coverages Voluntary Vision plan Pet Insurance and Legal Shield
$200 Donation to Charity of Your Choice with Approval
We strive to take excellent care of our employees so that they will strive to take excellent care of our clients!
CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function please call.
Required Experience:
IC
Employment Type
Full-Time
