Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Reporting to our Service Manager our Service Advisor will oversee our service department ensuring that customers receive prompt courteous and effective service. A large part of this role will be customer service however this person will also be responsible for much of the service staff. Those duties include management of time inventory enforcing company policies and standards and compliance with state laws and regulations. We strongly prefer someone with experience however it is not required. This opportunity will not last long with our competitive salary bonus and company benefits!
What We Offer:
Weve recently updatedour offered benefits and wages to stay competitive with the rising hiring demands. Were looking for the BEST to growour family here at Palmen and our wages and benefits reflect that.
- Paid Time Offand flexible schedulingto ensure a healthy work/life balance
- Creative and competitive pay plan options
- Health dental and vision insurance
- 401K program with company match
Responsibilities (not limited to):
Oversee service orders and flow of Service Drive Lanes
Ensure that customers receive prompt courteous and effective service
Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries whether phone or in person to assure the customer have the best experience possible
Ensure the daily inventory of technicians time is consistently sold to service customers
Answer technical questions about vehicle problems warranties services and repair
Qualifications:
Valid drivers license and a clean driving record
Willing to submit to preemployment background check and drug screen
Dealership experience as a Service Advisor strongly preferred
CDK/ADP knowledge a must
Strong time management skills
Here at Palmen Auto Stores we live and work in the community. Were your neighbor your friend and ultimately your support. It is our promise to treat you like family whether you are servicing your vehicle or purchasing a new one were excited youre here. Palmen Motors has been family owned and operated by the Palmen family for over 85 years and the majority of our staff have been with us for decades as well. Dont be surprised if you find that the employee youre working with has been here for 5 10 20 or even 30 years! Here at Palmen Motors we take pride in the fact that weve assembled one of the best teams in the business and were looking to grow that team!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
