Automotive Customer Service Representative Service Writer
Automotive Customer Service Representative Service Writer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are looking for an Automotive Customer Service Representative/Service Writer to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive customer service representative/service writer you will manage and direct all automotive and general service technicians in the operation of the shop including:
Deliver exceptional customer service while listening and consulting customers
Following up with customers services requested estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead manage and train team while keeping in tune with our companies vision purpose core values and employee creed
Supervise up to ten employees
Oversee technicians inspections diagnosing and repairing of domestic European and Asian cars and light trucks
Overall cleanliness and organization of the facility
Other duties as assigned Qualifications
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends evenings and holidays
Valid drivers license
Automotive experience A
Excellent Pay Plus Benefits(MedicalDental) Retirement Plan Paid Vacation
Join Our Team
As one of the largest destinations for automotive services Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas we take care of everything tires brakes oil so the opportunities to grow and develop expertise with Midas are endless.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
