Telesales Specialist
Telesales Specialist
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Job Description
Company Overview
Grapes Innovative Solutions founded by Mr. Jerald Nepoleon in 2000 is headquartered in Info Park Koratty. With a focus on revolutionizing the healthcare industry Grapes offers a onestop software solution named Grapes IDMR for all hospital requirements. With over 24 years of industry experience and a team of 50100 employees Grapes Innovative Solutions continues to lead in healthcare automation.
Job Overview
We are seeking a motivated Telesales Specialist to join our team at Grapes Innovative Solutions in Thrissur. This is a fulltime juniorlevel position requiring 1 to 3 years of relevant work experience. The successful candidate will play a vital role in driving sales through effective communication and strong sales skills contributing to our mission of delivering exceptional healthcare software solutions.
Qualifications and Skills
- Good communication skills to effectively engage with potential clients and articulate product benefits clearly.
- Strong interpersonal skills to build and maintain productive relationships with clients and team members.
- Proven sales skills to meet or exceed sales targets and contribute to the companys revenue growth.
- Ability to actively listen to customer needs and address their queries efficiently and accurately.
- Selfmotivated and goaloriented mindset to drive personal and organizational success in telesales.
- Proficient in handling sales calls and followup communications through various channels.
- Ability to quickly learn and understand the features and benefits of our healthcare software solutions.
- Strong organizational skills to manage multiple prospects and prioritize tasks effectively.
Roles and Responsibilities
- Conduct outbound telesales calls to prospective clients in the healthcare sector.
- Identify customer needs and provide suitable solutions using our healthcare software products.
- Maintain and update client databases with accurate and relevant information.
- Follow up on leads and close sales to achieve monthly and quarterly sales targets.
- Collaborate with the sales team and management to develop effective sales strategies.
- Provide excellent customer service to ensure customer satisfaction and retention.
- Gather customer feedback and communicate it to the relevant departments for product improvement.
- Prepare regular sales reports and update on the progress of leads and sales activity.
Required Experience:
Junior IC
Employment Type
Full-Time
