Program Coordinator
Program Coordinator
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Job Description
About Ridwell
Ridwell is a service that inspires people to create a future without waste. Today we make it easy to reuse and recycle more by identifying recyclable and reusable items that the city doesnt collect picking them up from our customers doorsteps and matching them with local partners that can use them sustainably. Our future plans go much further and include making zero waste a reality for millions.
As a B Corpscertified company sustainability isnt just a company valueits a fundamental part of our purpose and interests. Our mission is to empower communities to waste less and every success our team celebrates means more waste saved from the landfill and more valuable donations in the hands of local nonprofits.
About the role
The Program Coordinator at Ridwell is essential to expanding and improving Ridwell Express our innovative new recycling service. You will drive growth by organizing and implementing community events partnerships and outreach initiatives and play a vital role in promoting this service.
In this role youll coordinate events that educate and excite customers about Ridwell Express from local collection drives to brand activations. Youll manage logistics collaborate with internal teams and ensure every event runs smoothly. Additionally youll track program success optimize processes and help scale our impact in key markets.
Each day will bring new challenges and competing priorities so flexibility problemsolving and attention to detail with a high sense of urgency will be valued. Youll collaborate closely with teams across Operations Member Services Finance Engineering and Marketing as well as external partners to keep everything running smoothly. If youre a detailoriented adaptable team player excited to help build and refine a growing business wed love to hear from you!
Our Values
- Our member is our hero. Our members are at the core of our company. Only by empowering them can we accomplish our vision.
- We Never Settle.We are relentlessly pursuing the exceptional and challenging the status quoalways making our service experience and company better.
- We Take Our Success Personally. We all have a stake in the success of Ridwell. You are empowered to make an impact.
- Purpose Drives Our Actions.Knowing why we are doing something enables us to focus on what is truly important.
- We Are Stronger Together.Every person is critical to our success. We need diverse perspectives to execute on creative solutions. By fostering collaboration and connection at every level we can be phenomenal.
Responsibilities
- Plan coordinate and execute program initiatives including events workshops and community engagements.
- Organize and manage logistics for events including venue selection vendor coordination budgeting and onsite .
- Develop detailed event timelines ensuring seamless coordination of all moving parts.
- Serve as the primary point of contact for internal teams partners and stakeholders involved in program events.
- Track program and event performance using key metrics providing postevent analysis and recommendations for improvement.
- Assist teams across the company with various projects supporting growth of the Ridwell Express recycling service. This could include analyzing customer feedback to identify service improvements coordinating logistics for new market launches supporting partnerships with local businesses and assisting with operational processes to enhance efficiency.
- Support daytoday operations across fulfillment logistics and customer experience to ensure a seamless service.
- Assist in marketing initiatives such as campaign customer communications and event planning. This includes creating and scheduling email campaigns (Iterable) designing assets (Canva Figma) coordinating social media content supporting direct mail and organizing events.
- Contribute to the Ridwell teams collective effort to keep waste out of landfills by making recycling and reusing easy for our members.
Requirements
- 34 years of experience with a track record of increasing responsibility in operations marketing customer success project coordination or a related area.
- Selfstarter with a spy resourceful mindset.
- Strong problemsolving skills and the ability to think on your feet in fastpaced environments.
- Highly organized with the ability to manage multiple projects deadlines and moving parts.
- Excellent communication and collaboration skills with a rollupyoursleeves approach to teamwork.
- Curious and eager to learnwilling to dive into new challenges from event logistics to data tracking.
- Proficiency in Excel/Google Sheets for data tracking performance analysis and operational reporting.
$28.85 $48.87 an hour
The determination of exempt status is contingent upon the compensation offered which is based on relevant years of experience and will be established at the time of the offer.
Individuals seeking employment at Ridwell are considered without regard to race color religion national origin age gender marital status ancestry physical or mental disability veteran status or sexual orientation.
How we are protecting employees from COVID19
At Ridwell employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID19.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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