Order Entry Customer Service Associate
Order Entry Customer Service Associate
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Salary Not Disclosed
1 Vacancy
Job Description
Location:San Diego CA
Job Type:Full Time
Industry:Oil & Gas/ Industrial Manufacturing
Salary:Commensurate with Experience
Order Entry/ Customer Service Associate
THE OPPORTUNITY
The Griffin Groupe is sourcing talented inside sales professionals for a valued client in the industrial manufacturing industry. Our client is a successful familyowned company producing a myriad of products for all industries including military energy transportation construction and petroleum. They are searching for a key professional that can assist with order entry and sales support.
REPORTS TO
Quality Assurance Manager
JOB DESCRIPTION
Take incoming phone calls from customers and outside sales team and ensuring the customer receives their orders. This may include placing purchase orders following up with vendors and running weekly reports on order status. Once fully trained this person will be expected to assist walkin customers as well.
RESPONSIBILITIES
- Learn the product of our client company and become familiar with industry items
- Enter customer orders promptly and accurately.
- Follow up on customer order statuses.
- Collaborate with peers on fulfilling customer orders.
- Ability to multitask in a fastpaced environment.
- Answer incoming phone calls.
- Contacting vendors for pricing and availability.
- Contacting customers to update them on their orders.
- Placing purchase orders with vendors.
- Arranging freight pickups when needed.
- Coordinate with outside sales staff on deliveries.
QUALIFICATIONS
- Bachelors degree preferred
- Industry knowledge such as hydraulic or machinery familiarity mechanic construction etc.
- Excellent email communication skills. Can write in complete concise sentences.
- Math skills
- Good interpersonal communication skills especially telephone decorum
- Moderate to advanced Excel skills
- Proficiency with ERP systems
- Ability to work with minimal supervision
- Motivated selfstarter
- Great organizational skills
#ZR
The Griffin Groupe
Director of Recruiting and Technology
Please contact me with any questions:
Email:
Phone:
(w)
Required Experience:
IC
Employment Type
Full Time
