drjobs Travel Agent

Travel Agent

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1 Vacancy
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Job Location drjobs

Perth - Australia

Monthly Salary drjobs

$ 40 - 40

Vacancy

1 Vacancy

Job Description

  • Travel Consultant
  • Job Summary:
  • We are seeking an experienced Travel Consultant with a minimum of 2 years in the travel industry. The ideal candidate will be responsible for booking and customer service ensuring clients have a seamless and enjoyable experience. The role involves handling customer inquiries managing office tasks and coordinating with suppliers and partners.
  • Key Responsibilities:
  • Customer Service:
  • Reach out to customers to follow up on inquiries and provide support throughout their journey.
  • Communicate with clients before during and after their trip to ensure satisfaction and address any concerns.
  • Build relationships with clients to encourage repeat business and referrals.
  • Booking and Documentation:
  • Consult collect and prepare necessary documents for visa and passport applications.
  • Make tour confirmations upon receiving bookings.
  • Ensure all information and documentation are accurate within the system.
  • Office Management:
  • Handle all office management tasks on CRM.
  • Manage emails Livechat phone calls and other correspondence.
  • Maintain the cleanliness and orderliness of the office.
  • Supplier Coordination:
  • Deal and contract with suppliers such as restaurants hotels and transportation companies.
  • Coordinate with the Vietnam office or our DMCs to respond to customer inquiries and complaints.
  • Industry Knowledge:
  • Stay current on industry news and trends to provide the best advice and recommendations to clients.
  • Job Requirements:
  • Minimum 2 years of experience in the travel industry.
  • Professional attitude and appearance.
  • Detailoriented responsible and serviceminded.
  • Excellent work ethics and time management skills.
  • Good communication skills in English.
  • Proficient in office computer skills.
  • Excellent communicator listener and problem solver.
  • Flexible hours 3840 hours per week depending on candidates preference.
  • Ability to check email and be available to work outside office hours if required.
  • How to Apply:
  • If you meet the above requirements and are passionate about providing exceptional travel experiences we invite you to apply for this role. Please send your resume and a cover letter detailing your experience and why you are the right fit for this position to
  • Join our team to advance your career in the travel industry while helping clients create unforgettable travel experiences. We look forward to hearing from you!
  • www.lhr
  • www.labourhireandrecruitment

  • Required Experience:

    IC

    Employment Type

    Full-Time

    Company Industry

    About Company

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