Business Office Manager
SHIFT: FullTime
JOB SUMMARY:
The Business Office Manager is responsible for developing implementing and maintaining systems to operate the facility in a fiscally responsible manner. This includes keeping systems financially compliant with federal state and local requirements.
RESPONSIBILITIES:
- Calculates and records daily census report
- Communicates payer changes to corporate Census Team and Medicaid Coordinator
- Meets with residents/families to obtain financial information for billing and for the preparation of Medicaid applications
- Creates and maintains resident/patient financial files
- Manages facilities petty cash account
- Manages resident/patient spending accounts
- Mails quarterly resident/patient spending account statements
- Processes resident/patient bills from outside vendors
- Prepares posts and records data on deposit schedule. Sends reports to Corporate
- Makes daily bank deposits
- Prepares month end reports and balances accounts for: petty cash meal ticket money resident spending accounts and beauty shop
- Participates in monthly review of aged accounts
- Reviews account ledgers; records account adjustments updates computer postings and issuance of refunds.
- Contacts DSS to obtain authorizations readmissions resolve NAMI questions pending Medicaid applications and CASA approvals.
- Facilitates recertifications and submits requested information
- Manages Medicare determination/redetermination
- Verifies residents insurance including bed hold returns
- Prepares private pay room rate correspondence verifies and updates rates
- Completes all aspects of private billing and posting of payments received
- Distributes resident/patient status notification electronically regarding financial status
- Obtains custodial authorizations for MLTC Managed Medicaid and PACE residents
- Manages VA paperwork
- Notifies residents and /or designated representatives within 48 hours of Medicare/insurance discontinuation in collaboration with the RCCs
- Reviews resident mail prior to forwarding to resident for payments intended for the facility accounts
- Files Rep Payee for long term residents or residents who are applying for Medicaid
- Completes yearly Rep Payee reports as applicable
- Processes change of address notifications
- Follows up on private collections collects copays and outpatient services
- Tracks and provides required DOH information on resident vaccination records RHCF4 statistics
- Participates in weekly Rehab meetings
REQUIRED SKILLS & ABILITIES:
- Maintains residents rights
- Maintains HIPAA privacy security and confidentiality standards
- Follows universal precautions and infection control procedures and processes
- Meets acceptable time and attendance requirements
- Complies with facility dress code
- Performs duties with accuracy and timeliness
- Exhibits and fosters a spirit of teamwork positive attitude and conflict resolution among coworkers
- Interacts positively with residents family members and visitors under a variety of conditions and circumstances.
- Assists in answering facility related questions
QUALIFICATIONS:
- Minimum: Associates degree Preferred: Bachelors degree
- Minimum: 3 years of experience working in a finance office preferably in longterm care setting
BENEFITS:
- Paid Time Off (PTO)
- Health Vision and Dental Insurance
- Life Insurance
- Referral Bonus Program
- Weekly or Same Day Pay Options
- Supportive Work Environment
Apply today and become a key part of our team in maintaining a comfortable safe environment for residents and staff alike!
Required Experience:
IC